Check the channel & frequency in the Wimax Status page. The CPE normally chooses the channel & frequency of the strongest signal it can find depending on your location from the base station but sometimes the CPE switches to another channel & frequency that has a weaker signal or no signal and the Wimax Status changes from AWAKE(OK) to PKM-NETRANGING(Not OK) or worse. This may cause websites to load very slowly or not load at all. Usually, the CPE corrects this on its own after the Wimax Status page refreshes a few times or you could reset your LAN and/or restart the CPE to see if it solves the problem. If you keep getting the weaker channel & frequency after more than 15 minutes, then you better call AMAX to report the problem.

Open any browser, type 192.168.1.1 in the url field, then enter admin & admin for Id & password respectively. Then mouse over Wimax Tab and you'll see 3 options - IP Address, Setting & Status. Click on Status to get to the Wimax Status.

Note - the above applies to the Multi-user CPE. I am not sure about the USB modem as I have not use it before.

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Added on July 29, 2009, 11:51 amIt happens to my AMAX connection quite often too. I've been using the service for about 2 months. Not much problem in the first month. But early this month since the backbone breakdown, I started experiencing problems with the Guild Wars(a MMORPG game which servers are in US or Europe). I keep getting disconnected from the in-game chat server(every 2-5 minutes) while still being connected to the game server. I can still play the game but communication between friends in-game is cut-off. My status will be seen as offline to them. I went to AMAX TTDI last Saturday to point out the problem and even presented some Pingplotter test results that showed severe packet loss but I have not received any reply from them. I suspect there is a problem with the secondary DNS(203.121.16.85) that is run by Time Dot Com as I sometimes get packet loss when I ping the DNS. I wonder if we can use OpenDNS with AMAX service.

Anyway which area are you in?

This post has been edited by bk5: Jul 29 2009, 11:51 AM