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 AMAX, AsiaSpace Wimax

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sexualpower
post Nov 12 2009, 11:41 PM

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QUOTE(hong74 @ Nov 12 2009, 07:15 PM)
just receive a call from Amax CS to made a appointment with to check my area connection signal & speed at this saturday. This is the final reminder i give to them to settle this problem for almost 1 month. If after checking the speed still poor and told me the signal is ok, the first thing i do will cancell the service and  make a complaint to MCMC.
If next week the speed still poor i think we not need to talk to them again because they never take any action to settle the problem just direct send the letter to MCMC let them take another penalty
*
thanks man!~ we should all help each other by reporting this~ I mean, what else can be done?
sexualpower
post Nov 14 2009, 12:12 AM

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was outstation today, Shah Alam user reported the same symtom of low bandwidth and I'll be going to Shah Alam tomorrow to check it out~
sexualpower
post Nov 14 2009, 07:47 PM

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just got sick this 'morning' woke up around 1:30pm, a technician is helping me these few days with the customers and testing

QUOTE(hong74 @ Nov 14 2009, 01:44 PM)
Amax people just finish checking my area and the speed is back to 1.5mbs but i still need to wait until night to see the speed still can get at this speed. 2moro will have a second checking.
*
thanks so much for your valuable input, maybe Cheras will be the first area to get out of this bandwidth problem~

QUOTE(vince_ykw @ Nov 14 2009, 03:32 PM)
May i know AMAX LATEST package/promotion ?
coz i notice that the package/promotion is totally different from website compare with the AMAX spot shop....
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the latest promotion is as mentioned in the website of Amax -> www.amax.my

QUOTE(huiqing88 @ Nov 14 2009, 04:00 PM)
Enjoy true BROADBAND(?) speed while on the move~
Voice, Video, Data, ANYTIME(?), ANYWHERE(?)
Amax WiMAX, for 1 Malaysia
Visit amax.my, or call 1300 80 2629

Let you enjoy the true full day non-stop disconnections~~~
*
yes, I'm wondering about the 'anywhere' part~ at least for now~

QUOTE(wilberpang @ Nov 14 2009, 06:42 PM)
Any coverage in Rawang?
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which Jalan exactly? I can arrange a technician to go over to your place~

QUOTE(slackinux @ Nov 14 2009, 06:45 PM)
what they did can't solve the problem. They always blame the signal low. They should check their core network. I get high signal, CINR(20,20) still experience speed slowdown to 0.30 mbps. Impossible to get 1.5mbps.
Conclusion, Amax is hopeless.


Added on November 14, 2009, 6:49 pm
with your usb modem, for sure you can't get connected inside the building. Bring your laptop, try to connect in the open air place. If still can't get connected, throw the usb modem back to Amax HQ at Menara AHP, TDDI.
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a technician of mine tested at Sri Petaling with CINR 22 and getting the same damn thing... 0.4Mbps~ CPE isn't out of this problem~

one explanation could be disconnection or fast changing of IP address that causes low bandwidth though I'll have to at least get better to do further tests~ I am putting 19th Nov before asking for an audience with Amax officially to clear this matter and if that doesn't work, I will go to MCMC~ coz the problem started in 19th Oct as far as I can trace back~
sexualpower
post Nov 21 2009, 01:34 PM

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been really no customers when the Amax bandwidth was low~ please give Amax a feedback on bandwidth if you receive call from Amax coz feedback to them will certainly be valuable information for them and benefit to us in the end~

QUOTE(toofriggingslow @ Nov 20 2009, 02:24 PM)
Is anyone using Amax service in Taman Mayang / Bandar Utama 12 still facing very slow connection ?

I tried to use it at 2pm just now in BU12, download speed is 10 kB/s only !!!

Gary sexualpower - it seems that Seri Petaling users managed to get their speed to 225 kB/s - so how about here in BU12?  Did you get any updates from the Amax technical team???

Anyone else having slow connection problems elsewhere - please update and share, how did Amax response to you after you complained?
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Last time I checked was last night and minutes ago, the connection is fast again in Sri Petaling, I hope it's not just this weekend~ no update from Amax technical or sales on this~

maybe they actually take note of the problem but isn't able to solve all places at once~ I hope they do come up and at least tell us something, whether it's congestion or an Amax issue~ just knowing would be of very great importance~

QUOTE(toofriggingslow @ Nov 21 2009, 01:35 AM)
Hi kanethesun,

AFTER the AMAX CS asked for your MODEM SN and MAC address, did they change your username & password as well ?

Right now, while using the AMAX USB dongle 1Mbps package, what download speed are you getting ?  In kB/s ??

Please share with me some of these info... Thanks !!!
*
everyone should have their own username and passwords, all dealer passwords are temporary and deleted from the system~

QUOTE(slmike @ Nov 21 2009, 09:57 AM)
Taman mayang..near the LRT..

msn msg at time will hilang it wont get to the other side or msg wont come to u.
getting cut off often now adays..
*
thanks for your feedback~ it seems not all places get back to normal~ last complain and termination was at Shah Alam when the customer got superb signal and low bandwidth although the modem is hanging out of window~
sexualpower
post Nov 21 2009, 08:15 PM

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QUOTE(kimee @ Nov 21 2009, 05:24 PM)
I am so confused. Wanted to switch to Amax but read your posts that so many of you having problems with Amax, then read that Streamyx is ok for some of you, but others say it is hopeless. Problem with all ISPs is that they make us sign contract for 12 months, then when we experience problems, it is so hard to make the switch to another ISP. Why should ISP be calling the shots? Why must we sign a contract and after we do the ISP provide us with this type of rotten service but we have to bear with it. Looks like ultimately WE are the losers in this game. I am still with Jaring, still annoyed with their service but it looks like no choice, there is no other better service provider.
*
wired is always better than wireless~ if u're using Jaring wireless and happy with it, don't switch~
sexualpower
post Nov 21 2009, 09:55 PM

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QUOTE(slackinux @ Nov 21 2009, 09:10 PM)
slmike,

how many lines of command you have in the Initial DM Command?
Initially i have 4 lines of commands
Can you give me all of them? I need to store these commands.
Thanks
*
<cfg ho en 0> will do~
sexualpower
post Nov 22 2009, 02:08 PM

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QUOTE(slackinux @ Nov 21 2009, 10:30 PM)
My Initial DM Command should look like this:

sf 0 2305000
sf 1 2315000
sf 2 2325000
cfg ho en 0

Multiple CPE users, please help me to verify. Thanks
*
the last line itself will do~ it's confidential information, so that's all I can say~ since u have 4 lines, how about trying to delete any of the lines above and test? just a suggestion~ the last line is compulsory~
sexualpower
post Nov 22 2009, 05:26 PM

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QUOTE(darenlks @ Nov 22 2009, 04:45 PM)
Could this be the reason on the unstability of the connection speed ? It looks like it could be kept switching channels from time to time based no the command lines displayed, just a wild guess  hmm.gif
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even if u're only with 1 channel, your ip will continue to change
sexualpower
post Nov 22 2009, 08:37 PM

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QUOTE(sw2262004 @ Nov 22 2009, 06:38 PM)
sexualpower >>i'm one of the subscriber of amax, based on wat u mention that ip address keep changing...
                        i'm having problem with accessing sites like rapidshare, and also web admin login... if there any
                        solution to this problem? or amax will assign public ip to each user in future?
*
rapidshare cannot be accessed but from what I tested, I am able to download more than 10 files from other sharing portals like hotfile, MU, etc.

only problem is rapidshare and easy-share~
sexualpower
post Nov 22 2009, 08:53 PM

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QUOTE(slackinux @ Nov 22 2009, 06:33 PM)
With Amax, it is very different from steamyx. Whenever i check my machine's IP addresss from http://whatismyipaddress.com/, it keeps changing whenever i refresh the page. Each time refresh, will obtain a different IP address. !!!!!!!!!!!
According to Amax technian, all the users use share IP address.
With streamyx, although it is dynamically asigned IP address to every user, every user should have their own IP address and won't change whenever you refersh http://whatismyipaddress.com/.

This explain why my VPN connection won't last longer than 5 minutes.
Any comment?
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this is Wimax technology's weakness~ in conclusion, it's pooling of bandwidth for streamyx and wimax technology~ if u use business package, u get dedicated IP~


Added on November 22, 2009, 8:55 pm
QUOTE(sw2262004 @ Nov 22 2009, 08:51 PM)
yea.. bcoz two site that u mentioned doesnt track our ip...  but rapid and easy share does track our ip.
*
u can only solve it by using business package~

This post has been edited by sexualpower: Nov 22 2009, 08:55 PM
sexualpower
post Nov 25 2009, 10:21 PM

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QUOTE(slackinux @ Nov 25 2009, 12:29 PM)
I have submitted my feedback/complaint on the IP addresss change constantly to Huawei Malaysia. Their manager replied that someone will be sent to investigate on it.

Any comment?
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I think ISP have the freedom to determine whether they want to 'maintain' IP dynamically for users or not~ Huawei don't have any authority in this section in my opinion, I am not aware of how much more influence Huawei has though~
sexualpower
post Dec 3 2009, 08:14 AM

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QUOTE(huiqing88 @ Dec 3 2009, 03:02 AM)
Nope. No such option yet. You got to pay it by transfer money via atm, or pay by visiting their office. If pay by ATm, you'll need to scan the receipt and then email to amax. What a troublesome jobs...
I was hoping maybe amax can establish some sort cooperation with maybank2u, make everyone's life easier.

PS. I just check the amax website, there stated we can bank into amax maybank account.. but.. how would amax know who i am?
*
need to scan proof aka reference number and time~

QUOTE(kitkatc @ Dec 3 2009, 03:17 AM)
user posted image

btw, anyone play garana via amax? im having high ping problem for few weeks d  rclxub.gif  rclxub.gif
*
no wireless can play online games~
sexualpower
post Dec 3 2009, 09:19 PM

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QUOTE(kitkatc @ Dec 3 2009, 09:47 AM)
i used to get average 80-90+ ping playing dota with g@rena. it was very smooth until recently the ping keeps going above 150 & starts lagging crazily. amax is the 1st wireless i experienced (in Malaysia) that can play online game smoothly but sadly it was the past.
*
oh ic~ i used to play dota and maplestory, when it's over ping of 30ms, maplestory is not playable~ 80ms is average ping for all wireless~ ping for Streamyx wired is 15 - 30 while Streamyx wireless is average at 50~
sexualpower
post Dec 4 2009, 09:36 AM

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QUOTE(kitkatc @ Dec 4 2009, 03:52 AM)
walau.. over 30ms maplestory & dota not playable.. u sure is over 30ms not 300ms? =.= even with 50ms+ playing on9 games that require low ping like counter strike wont be any problem at all
*
the experience will be totally different, mine is lv16x helmed and necklaced early this year~ dota cannot deny creeps beyond that ping~
sexualpower
post Dec 4 2009, 08:58 PM

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QUOTE(kitkatc @ Dec 4 2009, 10:50 AM)
oh i don't know a same ping/latency with diff ppl+computer+internet+lvl of the character will cause different latency, unless u have a lauyah computer then i understand. i used to play dota with amax 90+ping for several months no problem to deny creep at all. ping beyond 30ping cant deny creeps, this is totally lol. not to say i pro or boasting u can ask any gamers around. maplestory above 30ping not playable, i dont know that maplestory require lower ping than counterstrike to play
*
only 1 conclusion, u're pro~
sexualpower
post Dec 5 2009, 12:08 AM

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QUOTE(kitkatc @ Dec 4 2009, 11:50 PM)
well.. u can twist the truth with your fancy words as many as u want but the truth is amax becoming just like other broadband provider. truth hurts
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I wonder where you got that hint from~ look back at my posts and u'll notice that in my humble opinion, ping of 80ms is more than wired ping of 15 - 30ms~
sexualpower
post Dec 7 2009, 09:42 PM

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QUOTE(myliew @ Dec 7 2009, 10:45 AM)
how is amax doing this days? is the speed still having problem?
*
Sri Petaling back to normal only, no reports of any other places back to normal, any Cheras users would like to confirm on Cheras area?
sexualpower
post Dec 8 2009, 07:27 PM

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QUOTE(darenlks @ Dec 8 2009, 02:05 PM)
no problem for the past few weeks where I stay (Cheras Mas area)  smile.gif
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means Cheras Mas and Sri Petaling back to normal, should have added bandwidth~ I'm interested in Taman Mayang area too~

there are 4 new base stations in Puchong and Sunway area, I am planning roadshow and demo, will concentrate to investigate the new areas for now~
sexualpower
post Dec 10 2009, 08:16 PM

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QUOTE(slackinux @ Dec 10 2009, 10:38 AM)
Putra Prima Puchong got coverage?
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do u mean taman putra prima? no coverage~
sexualpower
post Dec 10 2009, 10:27 PM

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QUOTE(singdreams @ Dec 10 2009, 09:11 PM)
Setapak ,Wangsa Maju got or not ?
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not available~

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