Just to inform all potential buyers of SP Setia properties, these are the problems faced by me. I got a Semi-D unit in Setia Alam and I thought it was good but it turned out to be HELL. The customer care was just nice at replying and promising but no work is done. let me show u a statistic of the repair i have gotten.


No Complaint Date Filed Date Completed Duration
1 Complaint 1 8 April 2008 30 May 2008 > 3 weeks
2 Complaint 2 10 June 2008 5 September 2008 > 3 weeks
3 Complaint 3 11 June 2008 5 September 2008 > 3 weeks
4 Complaint 4 27 June 2008 5 September 2008 > 3 weeks
5 Complaint 5 1 July 2008 5 September 2008 > 3 weeks
6 Complaint 6 19 August 2008 5 September 2008 > 3 weeks
7 Complaint 7 10 October 2008 26 October 2008 < 3 weeks
8 Complaint 8 28 October 2008 17 February 2009 > 3 weeks
9 Complaint 9 18 November 2008 27 December 2008 > 3 weeks
10 Complaint 10 13 December 2008 17 February 2009 > 3 weeks
11 Complaint 11 28 December 2008 17 February 2009 > 3 weeks
12 Complaint 12 4 February 2009 17 April 2009 > 3 weeks
13 Complaint 13 17 April 2009 Yet to be completed > 3 weeks

Complaint 13 was just a simple door frame change out and door. In fact they have changed to a different specs and worst, the door replaced was infested with bugs/mites that will make holes in the door. Complaint for 6 months already but to no avail.


Gents,

if you would like to know more, please visit Jalan Setia Damai U13/16G , Jalan Setia Damai U13/16F and so on... talk to the people around and you will know more.

The house quality built by them from outside/appearance is appealing, but the integrity of the building has been compromised.

These are the few cases that has been happening in the neighbourhood.

- Car porch foundation was built without including steel mesh as reinforcement. I would say after staying for almost a year, at least 7 houses, car porch has terribly sunken. Then the contractor has to be mobilized and hacking, dirtying your place is almost certain.

- I have seen few houses here, the wall crack was bigger than 3 cms!!!! bear in mind, it's the wall, integrity of the house! imagine you are staying, if it collapsed, you won't see the light anymore. What i heard is that they tried to accelerate the projects that the piling,settling of the soil was compromised!

- My neighbour's house did not get the required repair and waited for ages.

-In fact, most of them already informed the tribunal of pembeli rumah. Few lawyers were engaged as well.

Gents,

Buying houses built by SP Setia? Think 100 times before you decide. Go make some survey. I'm suffering at the moment.

Thanks,

Angry soul conned by SP Setia.