I did not have a good experience with service when i encountered probelms with Panasonic WM. Had to call many tmes before someone would answer my telephone call. Technician came within 2 days, said had to take away WM. I gave specific instructions not to repair until I agree to costs of repairs but after 3 weeks of constant calling, no one called me to give me quote on repairs. Finally I was able to get the name of the technician and telephone number and went I called, he told me noise was due to spoilt bearings in the drum and that repairs done and cost RM500-something. Since WM was already 4 years old and no guarantee or warranty on repairs I said no need to repair, just return back WM and i will use until totally konk.

WM returned after 4 days, but the WM now stinks, there is no more noise, but it also does not spin anymore!!! I have to manually wring my clothes!!!

Call them again?? I don't think so. They may keep the WM for another 3 weeks, and then return it to me with some more problems. Better I go buy new one, and it definitely WILL NOT be a Panasonic.

Yes, Panasonic also don't give good service. I had to call many times before my calls are answered, and WM came back with more problems than before. Read more of my experience in the post before this. I will not buy another Panasonic for sure.