Got a new samsung 11 kg fully stainless steel (well, almost) with wobble technology. RM1650.

Day one got scratching sound already. Called samsung who sent their contract tech. Within two days.

Diagnosed as motor clutch problem. Came back next week and replaced the entire motor assembly. Heart pain to see my brand new WM being dissected apart.

Still got sound. Took back to factory for one week. Don't know what they did but now OK. Very quiet. Good gentle and clean wash.

Samsung is good value for money, and have innovative technology, but QC and robustness still way out and you have to take a chance.

And they did not compensate my laundry bills for the two weeks I cannot use the new WM.......

My old samsung lasted 6 years before the control panel failed. Real workhorse, minimum 6 washes at full load per week.