where can I buy spare parts for Electrolux washing machine? My top loader washer's absorber/suspension broken down and it is making loud banging noise.

my wife just called and said the wm brokedown with error code of h43.. model panasonic na140vg3 10kg... has been using it for a year without any problem... called up the shop where we bought as it is still under warranty and they mention that technician will be available only after a week or two!!

anyone here had experienced the same problem? from google i found that error is something to do with internal leakage detected and need to call up serviceman.. $$$ & time wasting!