That's different from what the website?

http://www.maybank2u.com.my/mbb_info/m2u/p...l/ACC-Accounts/

Half-yearly service fee (RM10)
a. All accounts with an average balance less than RM1,000 for Individual/Joint Accounts & RM1,000 for Business Accounts each half year in June/December except for new accounts opened in June or December

b. All accounts closed by
the customer or the Bank
except for accounts closed in July or January.

c. Accounts exempted from the service fee:
Government accounts including statutory bodies, government-controlled corporations and other public utilities and authorities
Bank's accounts
Charitable or religious bodies
All accounts with approved OD facilities
Accounts of government-controlled schools
New accounts opened in June and December for the respective half yearly service fee