i had been encountered all these problem last time, got one time, my friend asked me to do so, now i teach u all how to encountered these type of problem. if next time u guys got any kind of streamyx problem, pls do a report as soon as possible and do remember to get ur report number from them. after 10 different report number, u juz call or go to the center to tell them, the following are my report number and i wanna make a big report. after that, everything shall be fine coz i did it last time and my line now totally no prob at all.