QUOTE(gliew_87 @ Sep 19 2008, 02:26 AM)
if u waited so long means something goes wrong. last time my case i waited around 1 week, nth ahppened. i call the tm and keep ask them proceed faster, but they said the prob techinician will follow, i asked them the phone and call the techcinian department, den they said is cable team department prob. walao i lie faint. wth, involving so many department for my small little case. lastly i get the cable team department phone no and i call the in charge guy. i asked to to come and check. he said he dono my case yet, need see the report case first whicih i report 1 week ago, lol. after keep pushing and ask him, finally he sent somebody to look what happened to my cable. fixed it and finally i can suft net.
teach you a master stroke here...
tawau technichian was a pig but i managed to turn him back to a human...
a year ago, i experienced 2 months connection slam, i was so frustrated as i had called so many times to tm but no action has been taken. So, i called to the tawau tm, and they passed my phone from one department to another and finally they gave me the babi technichian's number...
i gave him a call, and he prommised that he will come and check out the problem. day after day, night after night... after waiting for several days, the stupid still failed to turn up...
i called him again, but this time he hang my phone... he seems trying to ignore me.. i said nvm..i'll call again ...
again and again...
before school around a 6.30am, i call...
after school around 2p.m, i call...
before tuition 2.30, i call...
after tuition, i call....
before dinner, i call...
before bed, i call....
and i keep doing this to him...
after 2 days (third day), finally he picked up my phone, and came to my house in that afternoon...

Added on September 19, 2008, 1:33 pmdo you think there are tm ppl browsing around here... i hope they will look into our harsh situation and try their best to provide us the service that we, as a consumer, suppose to have...
we paid RM99 (Psychological pricing ~ RM100) monthly, but yet our connection is damn poor...
they should change their package to premium narrow band... they are cheating us.....
This post has been edited by chuachua: Sep 19 2008, 01:34 PM