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fairos_ips
post May 18 2013, 07:43 PM

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hi bro..i have 1 unit fenix tk11, and now my tk11 stop working.i dont know what problem. i try fix, but still not working. if the LED problem, have u sell any replacement for this model.

tqvm.
fairos_ips
post May 19 2013, 02:45 PM

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QUOTE(gadgetworld2u @ May 19 2013, 01:26 PM)
Hi,

Sorry we don't sell any replacement, you can't replace the LED by yourself it needs to be send back to the manufacturer for repair.

If you are able to bring the light to our Subang Jaya so we can have a look at the light to identify what is the problem. If the light is purchased from us, there is a 2 year warranty please bring along our warranty card. However if it's purchased from other seller, kindly contact back your seller for warranty claim. TQ
*
Im buying from other dealer. And my tk11 is 2yr ++ already.
I thing the LED burst. May I know the replacement cos for led and if send back to manufacturer how many days its take time for repair.

Tqvm.
fairos_ips
post May 19 2013, 05:31 PM

Getting Started
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Junior Member
117 posts

Joined: Aug 2008
QUOTE(gadgetworld2u @ May 19 2013, 03:43 PM)
Hi,

I see. Are you able to bring the light over to our Subang Jaya outlet? This way we can check and see what's exactly the problem and then provide you further advise.

TQ
*
Yes..se you on monday.

Tqvm.

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