My account with Jupiter is already inactive.
Too bad didn't pay attention on the inactive date (they didn;t put exact date like this before). They just mention month.

You need to make 3 contract in a month; buying or selling to consider active.
Or else, they will deduct RM20 per month until not enough balance, then you will not able to log in into the account anymore.
That is what I experience, that 2015

Feel free to correct me 

i think they are the only brokerage doing this to their customer

They did send the same email to me.
I call back and screw them.

They are already collecting RM1/month to let you see 5 Queue depth while others like Maybank is giving it for free.

Now they are charging RM20/month for what?
Access to Excel Force market info?

I iell them what i will do is i will do a buy and sell transaction for same counter.
that's it.
if they still prefer to classified as inactive, i will close my account with immediate effect.

The manager called back and say they would classify account as active again when there is a buy and sell transaction

I sent them e-mail seeking clarifications, but not clear. Says can keep inactive indefinitely, but if need to do txn, then have to call them to activate account, and they will charge RM20 for that month. no mention whether they will charge back-dated or not. and for amounts in Trust account, dunno they will keep intact or deduct RM20 until it dries up. Bodo nia

anyone manage to call the csutomer service #? been trying for days but no one picking up the phone!!

Jupiter already no more... kindly call CGS-CIMB