Even though it is listed as settled, the record of your previous dispute is permanent. A lot of banks officer does not even read the small prints that it is settled. if you are lucky they will ask you for the release letter, if not your loan will be rejected outright as long as it appears in CTOS, does not matter whether you have settled or not. True Story.
CTOS is a private entity and by publishing records for public use they should be responsible for ensuring the Public is not victimised for records which are either outdated or unclear. However, that is not the case and Banks still use them as a yardstick for approving loans although BNM does not recognises their services. Their operation is not even in compliance with the new Data Protection ACT.