Guys can anyone advise on this problem i have.

Currently my company is practicing terms that which if any of our customer failed to pay within the said period hence we will stop supply.

Currently i have a customer were not coperative when comes to payment collection. He mostly pay over the terms agree period. For example: the terms our company offer is 30 days statement date period hence any invoice billed on March the payment should reach us latest by 30th of April however most of the payment reach us by 5 to 7 days late which may lead to our company policy to come effective by stopping supply to them.

I have been communiciate with the customer but he is uncopperative and futher to threaten my company if my company dare to stop supply them the balance payment he will pay monthly by RM 50 per month.

As u can see the game he is playing, may I know can I request my company to apply CTOS on the company?

Additional on that my every conversation to this customer is recorded and every whatsapp message archived. Because this customer like to play lies...

Thank you