QUOTE(KVReninem @ Jul 3 2008, 03:23 PM)
LOL, computer system being infected by virus or trojan? Bursa Closed for First Session, From Bursa Malaysia
Bursa Closed for First Session, From Bursa Malaysia
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Jul 3 2008, 04:06 PM
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#1
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25,802 posts Joined: Jan 2003 From: Penang |
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Jul 4 2008, 02:07 PM
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#2
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25,802 posts Joined: Jan 2003 From: Penang |
QUOTE(robertngo @ Jul 4 2008, 08:24 AM) Although the system are tough something sh*t happen and maybe due some weird combination of hardware and software issue they cannot bring the server up, for bursa the impact will be huge the CEO and CIO may lost its job. In Malaysia, it won't. Malaysia doesn't have this kind of culture.the official story is the harddisk problem, i find it hard to believe this, the DR site should be bring up resume operation but looks like their DR is not working, something is not right about this. SC and BNM should investigate if they have fake the DR test report, as all financial institution need to DR working and able to swing transaction over within minute, they need to have regular DR test and submit report to BNM, not sure if BURSA system have the same requirement A single hardisk problem can cause whole core trading system jam up, no redundancy or backup plan? |
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Jul 6 2008, 06:56 AM
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#3
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25,802 posts Joined: Jan 2003 From: Penang |
QUOTE(dreamer101 @ Jul 6 2008, 12:30 AM) fyire, One of the better possibility answer for the root cause. In conclusion, some Malaysian IT people are NOT capable of using the the Nonstop server properly. "First world infrastructure, third world process and mentality" Dreamer To be fair, I would change from some Malaysian IT people to Bursa IT people or its vendor that responsible for that as don't know whether they sub-con out or manage their own in term of the computer server issue. |
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Jul 6 2008, 11:19 AM
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#4
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25,802 posts Joined: Jan 2003 From: Penang |
QUOTE(dreamer101 @ Jul 6 2008, 10:26 AM) cherroy, I don't know Alliance Bank has such serious issue, never deal with them before either. Very poor indeed.1) In this case, it is BURSA IT people. But, I had seen ENOUGH examples that to know this problem is MORE wide spread than the bursa. 2) Recently, some Alliance Bank branches are out for one or 2 days too. As per Godfather movie, "Fish rot from the head first". Dreamer The SHORT answer is to manage and run ANY kind of complex system, you NEED GOOD EXPERIENCED PEOPLE to support IT. So, essentially, you have 2 choices: A) Train your internal people and pay them well enough so that they stay technical Or B) Outsource to someone else but you still NEED GOOD people to monitor them Malaysian culture is WE spent a lot of MONEY on the hardware. But, we neither train, pay and keep REAL TECHNICAL people to support and maintain those hardware. There is NO career path in Malaysia for senior technical people with a lot of experience. Some took the short cut and hire ex-pats. But, they REFUSE to hire oversea Malaysians with similar or better experience. The REASON is they think it is EASIER to control the ex-pats. But, that is harmful for the future of the country. In the end, we are in this catch 22 situation that we NEVER get out A) There are NO GOOD EXPERIENCE TECHNICAL people that deserve very high pay B) Technical people do not stay technical because they make more money as manager. In the end, nothing changes and Malaysia cannot go to the next level of IT capabilities. I think this problem in Malaysia (I don't know elsewhere) Technical people doesn't being paid well in general as most Malaysia company don't view technical people as a valuable asset. Most of the time we saw experienced technician or engineer up to 10 years of expertise and experience, their wages also can't match the a newly hired manager with not much experience. Experience and expertise is an intangible asset for a company especially in dealing IT stuff which is much more difficult to be replaced easily compared to ordinary manager. (There are some very good manager which is also valuable to the company, what I mentioned is those ordinary manager). Also, one of most important issue, is that some company culture, promotion is done based on preferential, not because of merit point. QUOTE(howszat @ Jul 6 2008, 11:01 AM) There are just really basic things from an IT point of view that doesn't make sense in their timeline: Hardware is there, just how people manage it. This is more on management issue on IT side rather than hardware issue.>> Faulty disk replaced It is now getting standard for servers to have redundancy built-in, especially in the disk storage sub-systems. With RAID arrays, a single or even multiple disk failures don't cause system outages. You can replace those faulty items at some later convenient time, and with hot-swappable/pluggable systems, you don't even need to shut the system down. >> Backup site start-up process takes longer than expected. They obviously didn't test this properly and/or regularly enough, or whatever they have implemented is just not appropriate. Sounds likes there's a few incompetent people in their IT. This post has been edited by cherroy: Jul 6 2008, 11:24 AM |
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Jul 6 2008, 04:36 PM
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#5
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25,802 posts Joined: Jan 2003 From: Penang |
QUOTE(gilabola @ Jul 6 2008, 11:36 AM) Bursa's server that crashed was a HP NonStop K-Series which is already obsolete and 2 generations old. Use some server that obsolete 10 years ago? HP released a new line of NonStop S-Series to replace the K-Series back in the late 1990s. In 2008, HP phased out the the S-Series with its new HP's NonStop Integrity line which runs on Intel Itanium processors. (The K-Series and S-Series runs on MIPS processors) The Edge had an article this week that implies that Bursa stopped investing on the old server because it was replacing the system with a new trading system from Atos Euronext... but this project was delayed for 2 years...so the old K-Series machine had to keep running and finally died Bursa make hefty profit every year even giving special dividend and capital repayment to the shareholders, in term of financial wise should be no problem for them to invest up to date hardware. |
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