I still remember the time I terminate my Celcom 3G RM120 per month and 4 family line in 1 shot at Selayang celcom branch....
The malay girl beg me not to terminate and ask why need terminate seem their sercice so good.
I just said to them, today i come terminate 5 line at once due i no need use your celcom service.
The malays girl said, if you terminate line their reputation point will be deducted and they seem will get less bonus.
At this year i had terminate all celcom line of 2x 3G broadband and 7 celcom phone line...
She still say, no need terminate , just keep it.... keep it and no use and pay money to Mr. Green Man?