I went to this shop early morning,i bought a "started" according a wiring man told me need for my machinery...Half and hour later i find out i was bought wrongly and i tend to change to "Isolater".I told the ladies i want to change since i bought it wrongly.She say: no change and refund available,once sold not refundalbe.I keep tell her i want to change to ISOlater not a started.it was mine mistake but i willing to top up for the different,...she keep on say No No NO NO NO NO...
Make me angry,i tell her u want to do 1 time bussines or long term bussines then i walk off the BLACK shop,hope ur stay beware this shop when buy something,just sure it the 1 u want,otherwise is not allow to change...

This post has been edited by hanif444: Jun 26 2008, 07:35 PM

which part of puchong?

what's wrong with this shop?

what is the meaning of this?? they cheated you or what

u got cheated into going to the shop early morning?

Address:
Yik Loong Electrical Trading
28G Jalan Bandar 8
Pusat Bandar Puchong

Tel:
5882-3621

yes,that right....

gkl83,..are u the customer there?

not.... Yik Loong is Google.com's customer...

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Added on June 26, 2008, 8:22 pm
i think u should talk with her boss instead... sometimes staffs are scuks and never work properly...

This post has been edited by gkl83: Jun 26 2008, 08:22 PM

black shop...

depends, may be wrong person u approached

You shouldn't call it a black shop.

You asked for a starter and they sold you a starter.

You found out you bought the wrong item and you return it and ask for a refund.

If you were the shop owner, how can you be sure a customer did not try it, burn something and now want to return it?

This sort of no returns policy is quite common when dealing with electrical parts.

actually quite true oso.... wear and tear item...

i say i want to change it becoz of buy wrongly..i never never ask for refund since i bussiness man also...if u are the shop owner..when u are selling the product u carry,for sure u know the product more than a customer no matter the product i returning is faulty or GOOD condition..the staff should know how to identify it

joe_mamak,pls read carefully the my 1st post..and understand it carefully

Yik Loong Electrical Trading,can earn my Rm50 for a air con started..but i never never go back this shop anymore!

Lets not split hairs. You are returning it to buy something else. That is quite similar to returning it, getting money back just that you are using that money to buy something else from them.

What is important is how do they know the item has not been used and fried?

With some electrical components, you can't tell whether it is working or not until you plug it in and test it. A visual inspection won't do. You really expect them to open up the air con to test for you?

it started..not a air con..u tak faham kee pls read my 1st post again..

we didn't read wrongly, u asked for a starter which is ur mistake n u ask to change for isolater which the shop has the right /policy to reject u . if they allow u to top up, u should be happy, even if they don't , u can't blame them by calling them a black shop. u r businessman, u should know better.

I think your "started" is a "starter" lah.

I admit I did make a mistake mentioning the air con but you usually have a starter for air cons and other machinery.

Something on the web -

http://www.louyeh.com/what-is-a-magnectic-contactor/

ya can't blame the shop entirely....u can exchange everything such as underwear...even u never wore b4...who's know.

if the shop want to keep their customer.. they might offer a replacement wit top up.. but it is not a mandatory... unless u ask isolator and she give u starter. then the thing is different..

The shop didn't cheat you at all. Thus I don't think you can label them "black shop".

The shop just wants to maximise sales revenue... sell the starter and isolator is better than sell one item, right ?