yesterday evening got the e71, trying to syn with my pc, then suddenly the screen bottom went blur, sort of like a pixel banding issue, whereby the bottom part is blur out, cant see anything. then went back to dealer today to get it replace, to my horror, they ask me go back to the distributor, which is Avaxx....

any1 got this problem b4? y they cant just change the phone as this is clearly a manufacturing defect? and btw, any1 got experience dealing with avaxx? how long they take to rectify the problem.