Just to share my experience at Singtel while I helped a friend of mine claim warranty for his faulty 3G set. Just walk in to Singtel Comcentre and given the iPhone serial number, Singtel staff cross checked online (seems like an Apple intranet site) for warranty validity.

Once confirmed, they direct me to service counter where a replacement set is issued immediately on the spot. The phone was bought from someone and the he/she is not required to be there for any warranty claim. In this case Singtel did not check the receipt as well.

Maxis really making things complicated. All they need is just the serial number and can determine the phone is under warranty or not. Why la need the registered owner??

This post has been edited by neekun: Sep 6 2009, 11:35 PM