HTC diamond's touch screen response is slow but much better in design and interface. Samsung's touch interface is one generation behind that of HTC. In fact, Samsung has much to learn about human engineering.

Samsung OMNIA Sucks! and Made international Roaming calls on its own!!!

I am sharing my utter dissapointment and disgust at my Samsung Omnia. I have been using OMNIA for 3 weeks. I have found out that my Omnia had gone bonkers and made at least 15 roaming calls on its own when I was away in another country. My phone keys were locked and display was put in sleep mode. These unintended calls were due to the sheer stupidity of the enginnering design which allow my phone to make calls even though it was put in sleep mode and keys locked.

I am also extremely pissed off with samsung customer service. I have written many emails to samsung regarding my earlier predicaments with OMNIA and there were many delivery failure messages indicating my emails bounced back. Samsung customer service is really lousy and unprofessional.

Some of the other problems with my OMNIA:

2. GPS couldn't get a fix and it had hanged many times!

3. The phone had hanged many times. Sometimes I also could not open the camera function as it stated that phone memory was not enough (eventhough I had ended all the other tasks and only had 2 pictures in memory!)

Finally after many emails, I was given a 1 for 1 exchange. However, the so-called "new" phone also sucks!

Among the problems:

1. First of all, my main complaint that my previous OMNIA made calls when kept in my pocket with the keys locked and power turned off persisted in the "new" phone. In fact I CAN'T even lock the keys. I have made sure that the End key setting: Lock Device was selected in the Settings for Buttons. However, I am unable to lock the keys! Any accidental pressure on the call button can cause it to start dialling. I am really very disappointed beyond words. I have also yet to get an answer to the charges for the many calls made automatically by my phone while I was overseas previously. Who is gonna settle the bills for all these roaming calls?!!!

2. Phone's speaker also has a crackling sound when at high pitch.

3. The touchscreen is not sensitive and accurate.

4. phone also has no vibration feedback on the touch screen even though I have selected Max vibration feedback!

5. phone's camera still has the same bug of "Unable to launch camera due not enough memory". It was my first use of the camera and not even a picture was taken yet!

Unless Samsung improves their reliability and customer service, I guess it is better to stick with a reliable brand such as Nokia, Sony Ericsson, O2, etc!