Hi PSP kakis,

I need some feedback and opinion here on the situation that I'm facing. Initially thought of opening a new thread, but I think it is much appropriate to post it here

Last week I just bought a new PSP Bronze Matte from SonyStyle HK. This is my very first unit of PSP for myself. I was told that there was 7-days one to one exchange warranty if the unit is faulty and provided one year of warranty by Sony. I barely just check the unit at the centre since provided 7-days one to one exchange warranty and I'm tired of walking whole day checking the prices of PSP package in HK.

Later when I reached home, I found that there was 5 white pixels on the screen of the PSP. I went back to the SonyStyle HK store the next day and asked for a change. They said actually white or dead pixels warranty is not covered in Sony's warranty policy since current technology doesn't 100% ensure that a LCD production will be 100% free or dead or white pixel. It may also occur after a certain duration of usage. However, they allow me to "open" another unit at the store and then pick between my unit or the newly opened unit. If the new unit contain dead or white pixel as well, then I need to choose between both only. The centre is very bright with the lights and I hardly can properly check for dead or white pixel. After certain angles doesn't visibly show me anything, I picked the new unit and went home.

When reached home, I switched to dim lights (house's lighting) and startup the PSP. Straight away I found a white pixel on the screen. Arghhh... I sent an email to SonyStyle HK regarding my dilemma and again they allow me to check two new units at the centre and pick one unit among all three (including mine) and that would be final.

So all PSP owners, what is your advise and opinion regarding this situation. Should I go there again to try exchange for another unit or just stay with my current unit and accept the white pixel? It is located in the middle top left and not very visible in bright area. However, during black screen, black background, etc. in dim light area, the tiny pixel will be visible. You will always be noticing that part especially when you already certain that there is a white pixel there

What I'm afraid is that if I take my bet and change for another unit, being that centre is so brightly lighted up. I might have a hard time to properly check for a dead or white pixel. Giving such option by Sony Style HK, do you think I should try?

P/S: The flagship store is located at Causeway Bay and from my current location to Causeway Bay is very easy

It is hard to say... my first unit got 5-white pixels and second unit 1-white pixel. What if my next picked unit got more pixels ... It is very hard to check it properly at the centre cause the lighting is very bright. I have my time till this Friday for them to allow me to do the exchange

So, all of you encouraging me to go there again to get my new unit of PSP and check properly on the spot? I got it, thanks for the feedbacks

Beside those colour wallpapers, any other way to check it?

Yup, the reason I went to buy at SonyStyle because of its warranty coverage and everything original instead of possibility of getting "water unit". Anyway, believe it or not it is still cheaper to buy at SonyStyle HK compared to those plazas like LYP type at Sham Shui Po, Mong Kok, Causeway Bay and Wan Chai .

SonyStyle already explained to me via the email I sent to them, they said that current technology doesn't 100% can produce a LCD without dead/white pixel. So that's the reason they doesn't include dead/white pixel in their warranty scheme even the 7 days 1 to 1 exchange warranty. I accept this explanation, but still they suppose to explain when I'm purchasing the unit and not when I come back to them.

Well, they still grant me an option to exchange it but for ONE LAST TIME at SonyStyle. Only maximum two units will be showed to me and I'll given to choose between my current unit and the new units. If the two new units containing dead/white pixel as well, I need to select one among the three

How much you bought it? Bronze Matte price is a little extra expensive than other colours here but all is same for SonyStyle

I tried with the themes, but isn't the themes got white stripes in it? And the place is bright, so it is sorta difficult for me to properly check it

Yupz, very sure and I also doesn't want to believe that my 1st unit containing 5 white pixels! I changed for another unit now and it contain only one white pixel. Quite tiny, but when you know there is one... you will always notice it

I downloaded the dead pixels checker photos and it only visible when it is black. Other colours wouldn't be able to see it. So, do you think I should put my "gamble" to get it changed for ONE LAST TIME or just accept the one tiny white pixel? Location is middle... top a bit and left side.

I already downloaded the dead pixel checker photos and saved in my MSPD. If I'm going for one last exchange, of course I'll test kao kao there before leaving. Well, they grant me for another time of exchange is already very good service they provide. Isn't I mentioned in my post that actually this dead/white pixel doesn't included in their warranty scheme? So if the two units also got dead/white pixel, I need to choose one among the three.

Yup, tried. But I just let it run for a few minutes rather than a few hours

Maybe I'll just accept how the PSP it is... one white dot =/

Surely no one will accept defect good or not in perfect condition item. Honestly, I thought the 7 days one to one exchange warranty include the dead/white pixel on the LCD as well. Only later I learned that the dead/white pixel doesn't included in their warranty scheme when I return to the store the first time for exchange. But since their fault not to explain to me in the first place, so I was granted for an exchange. The place is bloody bright and I didn't put colour JPEGs into my MSPD to test since I'm unprepared and thought I can go again anytime if I still taking a defect unit . In the end, still brought home a unit with one white pixel.

Later I emailed SonyStyle HK Customer Care email and they explain to me again. I really do accept the explanation and their reason not to cover the dead/white pixel as well. Current technology really can't 100% produce a LCD panel without dead/white pixel defect. It happens on all LCD including LCD monitor, laptops, touch screen, etc. I went to another SonyStyle centre and asked, the reason given is the same.

BTW, I bought at their flagship store which is the largest in Hong Kong and current stock for Bronze Matte really low.

Bought this Capdase Urban Pouch - M for my PSP yesterday



Source: http://www.pocketgoddess.com/articles/2008...an_pouch_1.html

This post has been edited by vearn27: Jul 14 2008, 11:18 PM

LoL...pouch from Monster Hunter 2G Limited Edition boxset... how much you bought it? The price is kinda high in Hong Kong and no provided warranty because "water set" . It meant to be sold in Japan only

I bought it here, Hong Kong at Sham Shui Po Golden Computer Arcade (a plaza like Imbi) for HK$90. It is a bit overpriced but I can't find the same colour and same model somewhere else in Sham Shui Po, Mongkok and Causeway. So ended up buying it because I like this model and colour so much =/

I saw Capdase Urban Pouch model-V selling at HK$78 and HK$50 at some other shop. Old stock and last unit. Perhaps they put it low price to clear it out since it is white and pink colour

Anyway, I bought this along to enjoy with my PSP



http://www.audio-technica.com.sg/products/...hones/ath-fc700

The headphone not only for PSP-ing purpose. Soon I'll get an Ipod and laptop next to utilize it along

Mine also has that thingy to attach to belt and also can hang by the clip

My 3 slots MSPD is located in front rather than back.

Not only like, but exactly the same item

Just go ahead buy and then enjoy it. That's my 2 cents advise

Graphic wise definitely lower than PS2. What do you expect? It is just portable console and furthermore light weight with considerable battery life. The graphic just something like PSX or PSOne, perhaps slightly better. Anyhow, people in Hong Kong using their PSP to watch drama and movie while travelling

Don't think Sony will release next generation or version of PSP any sooner. So far doesn't have any rumor yet and they still release new colour for PSP. PSP still has its life time

And... got pretty good games in PSP games library. I bought my PSP because of God Of War: Chains Of Olympus and Final Fantasy: Crisis Core

HK region version is already provided with converter plug to 3-pins

Haha... nice one

Initially I wanted to buy the same version as well. However the price doesn't really worth for me as it doesn't carry any warranty as the unit only to be sold in Japan. So, I bought pure Bronze Matte and an Audio Technica headset

I don't know but I just hentam the latest custom firmware 4.01 M33-2 from Sir Dark Alex

There are two types of LCD for PSP phat; if I'm not mistaken one is Sharp's and another one is Samsung's. Sharp's LCD is better than the Samsung's LCD and on Japanese made PSP phat. I guess that is what your friend claiming that PSP phat has better graphic than slim thou both actually the same

One of the main advantage of the PSP slim is longer battery life than PSP phat, so I really doubt your friend's claim that it has longer battery life and what to do with the PSP colour?

Slim version has more RAM and faster processing unit AFAIK.

Do correct me if I'm wrong, I'm still new with PSP as well

Hahaha, sorry sorry. Just came back from outside to office, so blurrr a bit

If I'm not mistaken PSP Slim has 33% longer batter life than PSP Phat.

Graphic wise? Both the same except that PSP Slim has more RAM and faster processing unit. Just faster loading, graphic wise sama je.

PSP Slim semua screen sama saje. If you want PSP Phat with Sharp's LCD, find Japanese version and usually the price "goreng-ed" high.

Bought Sony DSC-W300 today and bundled with 8GB Sony MSPD. So I'll switch the current 4GB Sony MSPD of my PSP into the camera and then my PSP now got 8GB of space

I'm seeing this everywhere on the shelves here in Hong Kong