regarding with the SNR margin from 34 to 27..
What is the problem with the SNR margin i dont see any problem here. and i got mine 13 all the time.. i still able to surf happily.
unless u are using fiber optic.
by changing port is not really help all the time ( if anyone pro's here able to explain about the port thinggy) ?
TM Technician responsibility :
1. internet speed from local site only ( >70% of speed consider good) (best effort basis)
2. ping result. ( start > run > commend > ping www.tm.net.my )(if u get <50ms u are consider good)
3. line quality. (downstream SNR shd more than >10 )(as well as no dc during raining n on the phone)
4. miss capped (1mb user get 512package)
Out of their Capacity.
1. IP range (only Network Operating Centre can fix the problem)
2. SNR Margin ( 1st change ur house telephone cable, 2nd change telephone outside ur house)
3. international site is slow. (only Network Operating Centre can fix the problem)
4. slow during peak hours. (overselling or over congested.)
5. routing (only Network Operating Centre can fix the problem)
6.
7.
(correct me if wrong)
hope everything i mention can help.
btw, i am not working for TM ^^
2. SNR Margin ( 1st change ur house telephone cable and