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> Buyer Request for deposit refund in bulk order, should i refund ?

zhen^wei
post May 13 2008, 07:47 PM, updated 18y ago

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From: Pandan Indah


want to ask opnion. recently in my bulk order.
i had collect the customers orders before order from supplier.
to prevent the forumers FFK, collect the deposit is common thing to do.

but in the end, the forumers fail to complete the deal with reason.
"no extra money","not need it at the moment"
and they asking for refund the deposit..

so should i refund them ? if i should refund them, so what for i need collect the deposit money at 1st place ?
weird la.. maybe economic not good this few months, more than 3 forumers asking for refund deposit recently.haha
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zhen^wei
post May 13 2008, 08:19 PM

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From: Pandan Indah


in my sales thread already mention very clear.
deposit is needed before COD to avoid FFK.
if they FFK,i got the right to keep the deposit.


zhen^wei
post May 15 2008, 03:30 PM

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From: Pandan Indah


1st. deposit is required in bulk order to prevent the customers cancel the order last minutes because the stock is ordered by the sellers from suppliers after gather MOQ/ sales target

so, if the deposit can refund to customr, then wat for wew need to collet the deposit at 1st place ?
zhen^wei
post May 15 2008, 04:31 PM

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From: Pandan Indah


bulk order is gather the customer order then make order to suplier to get the stock. and distribute to customers..

so let say 1 customer is pull out from bulk order and ask for the refund back deposit.. so .. who make loss ?

i am here not just because of RM50, i just want to warn other foumers when u buy from bulk order. dont simply cancel the deal at last minute and wat we call tat FFK.

in my previous bulk order for WD500GB hdd, in bulk list which consist 10 forumers, 8 out of 10 forumers ffk in last minute or on the day when COD, ffk case serious right? I saw alot of buyers complaint the sellers like Davis case, ad others. but we also have to right to complaint the buyers behavior - FFK culture.

Hari, i just ask for opnion. cool down.

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