In my opinion, deposit should not be refundable, but if the buyer kindly requested, and you're not at lost with the refund, then here are the choices, you either play kind and refund him, or, you insist to not refund and fed up with him, and probably lost a potential future customer(may even gain a hater ).

However, if you're bearing a loss when you refund, say, the item is already in your hands and no one picking, then it is strictly no-refund, explain to the buyer nicely. But after all, it depends on how you wish to do it, just my two cents.

This post has been edited by Kellicros: May 13 2008, 11:42 PM