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 Credit Card Thread V3, Everything about Plastic World Fantasia

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kindaichi
post May 18 2008, 01:06 AM

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QUOTE(vin_ann @ May 11 2008, 09:37 AM)
@Tinkerbel,

yes. Citibank gives me the lowest credit limits. last time, if not the Myvi Promotions, i wont apply for the Citibank CC.

now just use for the utilities payment online only. never let the my Citibank CC see the lights.  tongue.gif

while for HSBC, after 1 year using, it's auto increase the credit limits by RM500  sweat.gif
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so good ah... ur hsbc card, hopefully mine will be increased also... now at rm6k limit only....


Added on May 18, 2008, 1:17 am
QUOTE(David83 @ May 17 2008, 11:23 AM)
I don't even get my free gift from HSBC even though I complained!
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serious? how come u guys are having so hard time to get the free gift... my free gift just was just delivered to me together with the card, it's a clock watch... i nvr call to remind them to send the free gift at all, again they sent it automatically....

so far i feel that HSBC is not bad..... rclxms.gif rclxms.gif rclxms.gif rclxms.gif

This post has been edited by kindaichi: May 18 2008, 01:17 AM
kindaichi
post May 18 2008, 11:01 AM

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QUOTE(yewkhuay @ May 18 2008, 02:55 AM)
so easy to buy u over with some cheap watches? sweat.gif
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it's not becos of the watch, it's becos of their efficiency... i dun need to call them to ask they just sent the gift to me... and i applied thru a agent one... the watch promo is after i applied thru the agent, and again i still get it... that's why i would say this is service....
kindaichi
post May 18 2008, 08:31 PM

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QUOTE(yewkhuay @ May 18 2008, 01:45 PM)
this is not service, this is just a gimmick to make u happy, if u do. service is how they attend to ur request n complaint , in which, u will now soon.
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i think u seriously dun know abt the definition of customer service... for ur knowledge...

Customer service (also known as Client Service) is the provision of service to customers before, during and after a purchase.
[SIZE=14]

http://en.wikipedia.org/wiki/Customer_service

so any action to make customer happy is service.... including rewarding customer, dun be so shortsighted......and be realistic too... the same company has so many customer service officer, they have a standard for their customer service, it does not mean every customer service officer can meet the standard, so whether u are served with satisfaction, it depends on a lot of reason, including ur luck of getting which customer service officer to attend to u...

obviously there are two sides for everything, there are a lot of ppl like citibank, hsbc or any other banks, but there are ppl like u hate them also... .so it's also up to individual's luck etc also...

there is nothing can be judged by black and white only... becos this world is grey...

blink.gif blink.gif blink.gif blink.gif
kindaichi
post May 19 2008, 09:36 PM

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QUOTE(jchong @ May 19 2008, 10:38 AM)
I think u misunderstood the post. I think what the poster meant was that delivering of the free gift on time without hassles is a sign of good customer service. Unlike other cases where bank promised free gift but never sent and you have to call them to remind them (and sometimes after the reminder the bank still forgets).
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thanks for helping to clarify rite... that's what i mean... i think he really cannot get over it becos he is the unlucky one... so he already had the bad impression towards hsbc, so he cannot accept any compliment from others to the bank.... rolleyes.gif rolleyes.gif rolleyes.gif rolleyes.gif rolleyes.gif
kindaichi
post Jun 5 2008, 05:47 AM

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can anyone tell me how do i do a card to card application? let's say i have hsbc card now, how can i use it to apply citibank card?

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