2:44:04 AM        System  You are now being connected to an agent. Thank you for using Dell Chat
2:44:04 AM        System  Connected with E&A_Ralph
2:44:09 AM        Amir Subhi  hello
2:44:32 AM        Amir Subhi  hello ralph
2:45:03 AM        E&A_Ralph  Thank you for choosing Dell Consumers Solutions Sales . My name is Ralph. What can I assist you with today?
2:45:27 AM        Amir Subhi  i was wondering.is it atypo error..or is it actually a real model of z200 in http://accessories.us.dell.com/sna/PopupPr...px?sku=A1528677
2:47:24 AM        Amir Subhi  u there?
2:48:09 AM        E&A_Ralph  yes sorry
2:48:38 AM        Amir Subhi  its okay..anyway regarding my question..can u help me
2:48:49 AM        E&A_Ralph  one sec
2:50:09 AM        Amir Subhi  ok
2:52:39 AM        E&A_Ralph  it is z200
2:53:14 AM        Amir Subhi  but at Manufacturer Part# : EX-Z80ABKDBE <--this state its a z80 model
2:53:21 AM        Amir Subhi  it also has a z80 spec
2:53:53 AM        Amir Subhi  i afraid if i buy...i receive z80 instead of z200
2:55:27 AM        E&A_Ralph  yeah, im double checking it.
2:57:58 AM        Amir Subhi  ok
2:59:47 AM        E&A_Ralph  yes it is Z200
3:00:54 AM        Amir Subhi  but why the description stated it was z80..and the price also same with z80..curious
3:01:11 AM        Amir Subhi  before i checkout
3:01:27 AM        E&A_Ralph  the web I think is not updated
3:01:40 AM        Amir Subhi  so its z000
3:01:43 AM        Amir Subhi  ops
3:01:44 AM        Amir Subhi  z200
3:01:45 AM        Amir Subhi  tq
3:02:02 AM        Amir Subhi  but what if when the product arrived...its other model
3:03:02 AM        E&A_Ralph  you can return it and you will get full credit
3:03:02 AM        E&A_Ralph  back
3:03:41 AM        Amir Subhi  anyway..i think its error typing..as u can see here ..when i search http://search.dell.com/results.aspx?s=dhs&...cat=all&x=6&y=9
3:04:12 AM        Amir Subhi  u can see that same name..but different price and picture for black colour
3:05:12 AM        E&A_Ralph  let me verify it to our IT here ok
3:05:27 AM        E&A_Ralph  just to make sure i will sebd you the right one
3:05:43 AM        Amir Subhi  ok..i need confirmation before i buy it
3:06:47 AM        E&A_Ralph  no problem.
3:12:23 AM        E&A_Ralph  it is z200
3:12:51 AM        Amir Subhi  okay
3:12:58 AM        Amir Subhi  thanks for the information
3:14:12 AM        E&A_Ralph  would you like to purchase it?
3:14:23 AM        Amir Subhi  yes actually
3:14:32 AM        Amir Subhi  but i'm still confuse to be honest
3:14:46 AM        Amir Subhi  y its differ in price
3:15:43 AM        E&A_Ralph  well actually if you receive it then it is not the one you want you can return it, we have 21 days return policy
3:16:45 AM        Amir Subhi  nvamind.thanks for ur help..i'm copying and printing this chat session
3:17:03 AM        E&A_Ralph  ok
3:17:17 AM        E&A_Ralph  would there be anything else
3:17:27 AM        Amir Subhi  no
3:17:29 AM        Amir Subhi  thank you
3:17:32 AM        E&A_Ralph  ok