In my case, i got good and bad experience with Raja.

here story goes,
Initially in the evening around 6pm(3 days back), i have problem locating the place but did finally meet up with Mr Raja who happen free as well.
take my car for a cruise and oh boy,he really explain very detail on what is the problem with my old car.

i really thank him for trying to get the parts even so late in the evening but unfortunately not very successfull.
he did say that he will get back to me the next day on the quotation of the parts which need to be replaced.

Now the bad experience,
the next day in the afternoon around 2pm,i try calling his mobile phone which he did not pick up,
and i try an hour lator....no answer
and 3rd time also no answer about an hour lator.

"i really don't expect this type of followup service from him as i am only trying to get the quotation only"

Anyway,few minuites lator there is a call from lady which work in his office telling me she will get back to me on the car parts quote soon on that day" INDICATE that Mr Raja must have known that i am trying to reach him.

So at this moment....3rd day....there is not a single call from them regarding about the my car parts quote.

Mr Raja here although an expert in the car thingy but his customer service still need major improvement,
or maybe it just that he is not interested at all in my CRAPPY 30 year old car.

At this moment i am trying to make arrangement to get another mechanic to repair the problem as diagnose by Mr Raja.

"I REALLY DISSAPOINTED IN HIM!!"

This post has been edited by MakNok: Jan 28 2010, 10:24 PM