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> GRAPIHC CARD SPOIL IN SHIPPING, seller or buyer should responsible????

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nagflar
post Mar 28 2008, 11:30 AM, updated 18y ago

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HI ALL like title

i sell my ASUS HD 3850 256MB TO A PENANG BUYER . i comfirm the card is on great condtion b4 send out via postage. now the buyer blame me for selling a spoil fans with 1 blade is broken. maybe is broke during in the shipping.

now the buyer want me to refund . how i gonna refund as the blade is not break by me . so we agree (both side buyer n me as seller ) set up this poll to decide who have to respondsible for the broken fans.

if the seller vote have majority - i as seller will refund the buyer .
if other way buyer have to accept will not ask for refund again .

PLS ATTENTION IF U DONT KNOW PLS VOTE THE THIRD OPTION . THIS IS THE IMPORTANT VOTE.

PLS DONT VOTE WITHOUT READING THE WHOLE STORY . THX ALL

seller lyn id :supermad

to be fair to both side i already inform the buyer . so he can post anyhitng in here

This post has been edited by nagflar: Mar 28 2008, 11:39 AM
wantutrifor5
post Mar 28 2008, 11:32 AM

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QUOTE(nagflar @ Mar 28 2008, 11:30 AM)
HI ALL like title

i sell my ASUS HD 3850 256MB TO A PENANG BUYER . i comfirm the card is on great condtion b4 send out via postage. now the seller blame me for selling a spoil fans with 1 blade is broken. maybe is broke during in the shipping.

now the buyer want me to refund . how i gonna refund as the blade is not break by me . so we agree (both side buyer n me as seller ) set up this poll to decide who have to respondsible for the broken fans.

if the seller vote have majority - i as seller will refund the buyer .
if other way buyer have to accept will not ask for refund again .

PLS ATTENTION IF U DONT KNOW PLS VOTE THE THIRD OPTION . THIS IS THE IMPORTANT VOTE.

PLS DONT VOTE WITHOUT READING THE WHOLE STORY . THX ALL
*
got pic before u pos it?
nagflar
post Mar 28 2008, 11:34 AM

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[quote=wantutrifor5,Mar 28 2008, 11:32 AM]
got pic before u pos it?
*

[/quote)

i take the pice at side of pc , since then the GC is still in my pc .

u can check in my sig link

This post has been edited by nagflar: Mar 28 2008, 11:34 AM
WaCKy-Angel
post Mar 28 2008, 11:52 AM

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http://forum.lowyat.net/index.php?act=ST&f...0#entry16412397

Pls read here for more info, but do continue at this thread

This post has been edited by WaCKy-Angel: Mar 28 2008, 11:52 AM
SUSshahjees
post Mar 28 2008, 11:53 AM

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should have purchased insurance from poslaju or the courier and claim from them,
in this case usually the buyer/courier has to bear the cost,
insurance charges are around RM8 for damage claims up to $400
so next time insure your package and charge the buyer for insurance.

if he refuse the insurance, then only you can ask him not to blame you for damages.

This post has been edited by shahjees: Mar 28 2008, 11:55 AM
WaCKy-Angel
post Mar 28 2008, 11:55 AM

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QUOTE(wantutrifor5 @ Mar 28 2008, 11:32 AM)
got pic before u pos it?
*
pic doesnt actually prove anything.

QUOTE(shahjees @ Mar 28 2008, 11:53 AM)
should have purchased insurance from poslaju or the courier and claim from them,
in this case usually the buyer/courier has to bear the cost,
insurance charges are Rm8.60 for damage claims up to $400
so next time insure your package and charge the buyer for insurance.

if he refuse the insurance, then only you can ask him not to blame you for damages.
*
sweat.gif sweat.gif sweat.gif

1st time hear such thing, but insurance should be beared by both party equally.
Why must buyer bear all?

Fyi, in law terms, seller are required to be responsible with handling damages (if any).
nagflar
post Mar 28 2008, 11:56 AM

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QUOTE(WaCKy-Angel @ Mar 28 2008, 11:52 AM)
http://forum.lowyat.net/index.php?act=ST&f...0#entry16412397

Pls read here for more info, but do continue at this thread
*
thansk for ur info we. both side have agree to use both thread, just to be fair to both side
aspire2oo6
post Mar 28 2008, 11:58 AM

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QUOTE(shahjees @ Mar 28 2008, 11:53 AM)
should have purchased insurance from poslaju or the courier and claim from them,
in this case usually the buyer/courier has to bear the cost,
insurance charges are Rm8.60 for damage claims up to $400
so next time insure your package and charge the buyer for insurance.

if he refuse the insurance, then only you can ask him not to blame you for damages.
*
It think its seller fault. We know pos laju dont handle their package professionally you should either

1) Wrap the package in a box and seal it tightly and properly
2) Choose a better courier but if buyer choose poslaju then buyer should bare the risk

but we really dunno the truth from the moment u unplug and package it anything can happen as well.
SUSshahjees
post Mar 28 2008, 11:58 AM

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QUOTE(WaCKy-Angel @ Mar 28 2008, 11:55 AM)

1st time hear such thing, but insurance should be beared by both party equally.
Why must buyer bear all?

Fyi, in law terms, seller are required to be responsible with handling damages (if any).
*
yes just like airasia, insurance must be paid by buyer.
WaCKy-Angel
post Mar 28 2008, 11:59 AM

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This is the guide from www.lelong.com.my
http://bbs.lelong.com.my/bbs/showthread.php?t=7073

» Click to show Spoiler - click again to hide... «


This post has been edited by WaCKy-Angel: Mar 28 2008, 12:05 PM
DEz012
post Mar 28 2008, 12:00 PM

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@nagflar

The pic. on your post cant see the fan. All i can say is both party take 50 : 50 lost.
WaCKy-Angel
post Mar 28 2008, 12:00 PM

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QUOTE(shahjees @ Mar 28 2008, 11:58 AM)
yes just like airasia, insurance must be paid by buyer.
*
Airasia?
u mean when u travel?
different lar now
SUSshahjees
post Mar 28 2008, 12:02 PM

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but since no prior agreement on insurance been discussed between buyer and seller???,
therefore the law says that the seller and courier company has to take responsibilities.
jack7155
post Mar 28 2008, 12:15 PM

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i as a seller, i meet with this situation before. it was mishandling of the poslaju. somehow, the item was around rm10, so i just told the buyer to pay for the shipping fee and i'll sent another ones to them. but your item was quite pricey. so if it was the fan that broken, TS why dont you just replace the fan for the buyer?(if its quite cheap lar, if expensive, you can request the buyer to pay for partial of it).

thats my opinion.... correct me if i'm wrong...
aspire2oo6
post Mar 28 2008, 12:21 PM

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display card doesnt come in 10 parts. it comes with 1 complete part. Somemore fan is broken even u send back for warranty they might not warranty for u and takes alot of time
hondy_wave
post Mar 28 2008, 12:32 PM

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eh.. is ur GC fan already broke? cos i've sent item before using courier but nothin happen bad in my package.. cool2.gif

1 blade of fan got broke sound like unbelievable.. blink.gif

i said this becos the box itself r strong enough to protect the package.. flex.gif

is the box r crumpled? or got tear? or damage? rolleyes.gif

if tat happen, maybe the courier can be blamed.. shocking.gif

if the box r well enough n nothin bad happen to the boxes, than the seller can be blamed.. shakehead.gif

ops.. this my opinion la.. either true or not r depends on seller n buyer.. thumbup.gif
nagflar
post Mar 28 2008, 12:52 PM

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will ask buyer to post the realy gc pic . not only u all . i also dont understand how a blade can be broken
myee
post Mar 28 2008, 01:11 PM

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QUOTE(nagflar @ Mar 28 2008, 12:52 PM)
will ask buyer to post the realy gc pic . not only u all . i also dont understand how a blade can be broken
*
I can say seller fault...should pack nicely...as we oledi know the pc part is quiet fragile...happen to me twice...luckily the first one i just glue it than it's ok....but the mistake is both of the item no FRAGILE tag and unappropriate in term of pack the item....if me I will pack the item untill i'm satisfied than the rest i will hand over to courier company and remind them the item was fragile....
temptation1314
post Mar 28 2008, 01:31 PM

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QUOTE(myee @ Mar 28 2008, 01:11 PM)
I can say seller fault...should pack nicely...as we oledi know the pc part is quiet fragile...happen to me twice...luckily the first one i just glue it than it's ok....but the mistake is both of the item no FRAGILE tag and  unappropriate in term of pack the item....if me I will pack the item untill i'm satisfied than the rest i will hand over to courier company and remind them the item was fragile....
*
Pack nicely can't guaranteed 100% safe lar..
In the end, when your parcel end up on a "PERFECT" guy. You parcel will fying in the air from 3rd floor to ground.
nagflar
post Mar 28 2008, 01:43 PM

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hmm i wander how u guy know i not pack it nicely . got problem with the item must be the seller packing problem ....
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