I've been using MaxisBB for almost a year now. No complaints except the already-known-slow-connection. Yet, two weeks ago, the connection became from lousy to TERRIBLE! I get frequent disconnection although the modem page says it's connected. And sometimes, limited connection.
I called up the customer service, and as we all know, they suck. Keep asking me to reset this that and everything else. I told them to save their saliva because I've already tried all the setting combination possible and it's not working.
They also asked where I'm living, so I said it's a high rise building on level 7, and they went like, "Ohh, it is difficult up there". Difficult your a** la, I've been using it for almost one year, and suddenly one fine day, it's difficult??? (ok, well, I didn't exactly say a**, hehe). Finally, after harassing them twice that day, they asked me to bring my modem to the counter to check.
Yesterday, I went to KLCC and demanded to CHANGE the modem. Funny thing is, the first question that came out of they staff's mouth is, "Yes Miss, termination?" Wakakaka!! Anyway, changed my modem and he tried to show me that the modem is fine by going online. I said "Fine" but I thought, well, I know how this stupid connection works, "Berlagak baik depan orang Maxis!" Haha.
So, went home, tried to connect, failed, try again, failed, nevermind - maybe connection is trying to establish itself, then connect again, ok-pass. But after sometime, I noticed it's doing it again - the same type of problem I had for the past two weeks. Only this time, it wasn't so bad.
I'm beginning to seriously think about termination. Maybe I'll try again later tonight, and if it fails on me, I'm gonna send it back for good tomorrow eh. I don't know what other broadband can support my area.. Haihh.. What's weird is Screamyx can't (although I could see their bloody tower from my apartment!). Sigh~