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Maxis Maxis Wireless Broadband Thread #2, 3G/3.5G Broadband

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pink2
post Apr 25 2008, 12:13 AM

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Hmm, today the maxis technician came to my house and he idn't change anything or made any configuration on my PC. But Im glad that he admitted that Maxis BB signal was far below from expected outside my house and became worst inside. That's good coz I'm thinking to cease the contract (15 mth more lorr) after 12 complaints per month on this month only. Out of all 12 reports, two last reports stated that poor and no coverage at all in Ampang area, near the Hulu Langat junction. How could they sell such system at the first place eh? - daylight robbery??? sad.gif

He's quite helpful and not like them on 1800202000 who knews nuts, just telling us to shut off the modem & restarting them again. I've also told him about terminating the service because of poor coverage for last two months. I am not getting QOS more than 25% for most of the time and this is very dissapointing. Download speeds dropped to 6kBps and sudenly DC.

There're some terms in the clause that we should be aware....

1. 18 mth contract and penalty.
2. 3GB download limit.
3. fair usage.

And if you look at the maxisbb web page blamed that gmail having problems... This not true gmail having problems but maxis was the problem. How come other ISP such as from telekom can browse this web page easily? Hah try to blame others eh maxis???

Hmm just wait coz I'm in the process of drafting a nice letter for maxis. Hey maxis- watch out .... I'm comin'
pink2
post Apr 25 2008, 12:58 AM

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Actually b4 the post earlier this is what happened..

Hi there, I'm staying in Tmn Melur Ampang and believe it or not, I've been using Maxisbb Power for the past two months. The enjoyment and fun was only for two weeks and now things goes the opposite. During the two weeks tenure, downloading was superb and experincing more than 200 kbps was something I'm proud.

Things changed and today I'm having < 20 kbps download speed - OMG. wow a 3.6 Mbps with a download speed of 20kbps. I'm a premium user for rapidshare.com and using IDM as the download manager. In my office with a 2Mbps connection sharing with more than 40 terminals still could have IDM download speed of more 150kbps at any time from rapidshare. And as premium user this is really a nightmare. Download from 7 sites simultaneously at <20kbps. WTF!

What have I done wrong? Even today at 7.30 pm (shouldn't be too buzy eh!?) I could not go in and test my bandwidth speed even from maxis website. Ashamed. ... I've called their so-called- to be 'experts' for the 10th time this month and even said to me , " what are you downloading", I replied back, "hey, If any of your customers had this power 3.6 Mbps you don't expect them just to read emails or ym's, where is my speed to download when I need it?", later I told him that I'm going to terminate the maxshitbb services. he replied, that I should pay the penalty for termination. Then I told him that I'm bringing this matter to Tribunal Pengguna on how lousy is your services and there are two reports concerning no signal coverage in my area and I've been given a case already. (starts with C and numbers) Seem he's not aware and behaves like a parakeet (parrot) and not reading previously lodged reports. then this weird female advert played. HOW RUDE! didn't even answer or even have the courtesy to answer my reply.

Okay, I've made a point, there's no use arguing with this maxshitbb peers. Today is the last week b4 the end of the month and I'm pissed off with their services. I'm sure to terminate their services and had few things in mind. I pity a lot of people including myself whom fell into their dirty tricks and tactics selling useless broadband services. As a word of advice - DON'T USE MAXIS BROADBAND. It's a regret for your lifetime and full of shit. It's for kiddies as seen in the advertisment.


Added on April 25, 2008, 1:04 amyes I'm preparing a nice letter to help mr darshan and myself ......

user posted image

user posted image

damn slow, I'm still waiting for the speedtest.net results...


This post has been edited by pink2: Apr 25 2008, 01:14 AM
pink2
post May 7 2008, 02:59 AM

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This is what I got before terminating maxis:

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