I have some quetions here:

1. all wireless broadband packages no contract or some packages only got?
2. for new purchsed package: any activation fee? any handling fee ? billing fee? any ' hidden' fees?
I seen thier website mentioned handling fee & activation fees do not apply, but I stil wanto to confirm.
3. can cancel anytime we want? is that any fees/hidden fees to pay when terminate/closing it? RM200?
4. any detailed term & condition ?
5. all packages now depends to ' quota' , not speed package, am i right? and speed based on bla bla bla... like as they stated wat location... line... etc..
6. need to use sim card? sim card provided?

This post has been edited by future80: Mar 29 2010, 03:43 PM

thanks for attached picture, it answered some of my questions.

his package first 2 months r free of subscription. just this package don hav 7 days trial & voice service.

This post has been edited by future80: Mar 29 2010, 05:33 PM

I found this thing,

Q5 Can I discontinue the Maxis Wireless Broadband Service anytime after the cooling-off period?*
Yes, you may discontinue the service anytime after the cooling-off period. A handling fee of RM200 will apply upon discontinuation of the service. If you have used the Maxis Wireless Broadband Service for more than twelve (12) months, the handling fee of RM200 will be waived.
*Not applicable to No Device and Bundled packages

so that mean for device pakacge, A handling fee of RM200 will apply for not using more than 12 months although no contract

source: http://www.maxis.com.my/personal/broadband..._nocontract.asp

It is quite interesting i saw in web "No minimum contract period", but very disappointed saw above thingy, Rm200 for termination although there is no contract. don't know whether they will charge admmin fee , handling fee for termination?

fees and charging are not mentioned very cleary in advertising/main page of web. we dont know unless we go thru find it in detail and detail.

This post has been edited by future80: Mar 29 2010, 06:03 PM

see the link, it mentioned NO contract, it CAN terminate anytime, BUT need to pay termination fee although there is NO contract.

before subscrip to any plan/package, a very detail infor should be review first, that y i need information as i asked few post ago.

I am not sure whether they had changed the term and conditions, cant found any detailed term & conditions on thier 'new' web now, only got plain & simple term & conditions, and fair use policy.


could u provide more information? is it weekly/daily broadband?
i wish to know is it only prepaid hotlink user can subscrip it? or everyone can?
simcard will be provided?
got any provided modem? or use our handphone as modem?
thanks.


oh i found some answer on thier hotlink.com.my.
I have no HSPA Modem or a HSPA enabled device, and my phone is not 3G capatible, so I have to leave this option.

This post has been edited by future80: Mar 29 2010, 08:46 PM

http://www.maxis.com.my/personal/general/t...isbroadband.asp

TERMS AND CONDITIONS FOR MAXIS BROADBAND SERVICES Version 22 Oct 2008

11.8 On termination of the Agreement by the Customer or Maxis for any reason whatsoever, the Customer shall immediately pay Maxis (i) all outstanding Service Charges in accordance with the Customer's account with Maxis; (ii) all charges and amounts due and unpaid as at the termination date and any accrued interests thereon; (iii) the cost of the Equipment if is not returned in good condition, fair wear and tear excepted; and (iv) a handling fee of RM200 if the Service is terminated within twelve (12) months from the date of registration by the Customer.


However, see below,

http://www.maxis.com.my/personal/general/t...lessPackage.asp
TERMS AND CONDITIONS FOR MAXIS BROADBAND SERVICES – FOR DEVICELESS PACKAGE
10.8 On termination of the Agreement by the Customer or Maxis for any reason whatsoever, the Customer shall immediately pay Maxis (i) all outstanding Service Charges in accordance with the Customer's account with Maxis; (ii) all charges and amounts due and unpaid as at the termination date and any accrued interests thereon;

no Rm200 termination mentioned on above (TERMS AND CONDITIONS FOR MAXIS BROADBAND SERVICES – FOR DEVICELESS PACKAGE)

here another quetions:
a bundle package has termination fee or not? because bundle package got free device (modem & usb modem).

watever there are, seems like thier term & conditions sometime conflict each others on thier website different pages, or not updated,etc...

so the best way to ask is,
any device package users here ? r there any term & condition form copy they gave u people? check to see whether RM200 termination fee applied, and whether got others handling fee? any other charge?

may b some people will recommand to call cs for infor, but based on my search on the previous post, we may get different answer from different cs personal , dont know which one we should listen? sometimes cs person seems like 'new' and dont know tis dont know that.



This post has been edited by future80: Mar 29 2010, 10:44 PM

hi there, r they gave a a copy of term & conditions paper/catalog? pls check for me because I wan to 100% confirm wheter got Rm200 termination fee /others charge. thanks.

if u review above few post, the termination fee r vary for different packages & time period. but not sure whether nows 'promotion' rm48 device package got termination or not.

not really like that, maxis got plan which has no contract also need pay termination fee when wanto terminate it. i wanto confirm whether it apply to current device package.

home value plan comes with 2G quota. not refundable upfront rm118, no 7 days trial, free modem but size larger, free 2 months subscription,
pls view infor here, but i believe info no totally detailed enough because detailed term & condition is not there.
http://www.maxis.com.my/personal/broadband...s_homevalue.asp

it sounds rebate, but actually used up our RM150 as rebate. if we terminate in 5 months , rm150 stil gone.

This post has been edited by future80: Mar 30 2010, 02:07 PM

sounds good, i waiting for that.

old handphone shop? not register with center/MEP ?

i think u wont terminate if the speed fast & everything ok.
we all need free termination & refund when we encountered services problem, we are user.

i saw someone said before got free extra 1G , is it true? maxis website didnt stated about it...

oic... so maxis personal confirm no termination fee for device package? if true that would be good.

handfon shop with hotlink signboard?


mind to tell wat 'name/word' of extra charge stated down in d bill?

This post has been edited by future80: Mar 31 2010, 12:00 AM

thanks for the picture, this should be updated term & conditions in form as in no.1 & 3 match with thier website's current info.
that is good news & fair since no termination charge, the only not good is the quota only 1.5G.

and, these packages r applicable for all people including those non-postpaid/non-maxis customer right? b cos data card provided.

yes. they seems like they say anything they right.
but the FOC modem they mentioned actually is based on 'rental', user pay for it actually for rent it but not own it. so it cant call as FOC.

these word really make me worry ...
but not a matter since can terminate anytime.

This post has been edited by future80: Mar 31 2010, 10:05 AM

11Mbps ???

i nvm heard any 14Mbps package.
yo time period almost same, both at 2-4 pm. could it be uni / campus or education places given more higher speed?

11Mbps is suitable for downloading, but the quota too low. else, if normal surfing, check mail, i think 0.74mbps is enough.



This post has been edited by future80: Mar 31 2010, 01:47 PM

but they only give 7 days warranty.
rgd the maxis brand, u can cover it with sticker

========================================================================


i have question again, this maxis USB wireles stick work compatible with win 7 64bit?

thanks. seems like it worth for me to try now, my question answered.

wil consider whether get 1.5G or 3G this few days.

This post has been edited by future80: Mar 31 2010, 07:45 PM

thanks for info..
anyway i believe the worker at center dont know about this technical troubleshooting, but i wil try.
however, i found this link -- selfhelp from previous post
http://www.maxis.com.my/maxisbb/selfhelp_index.asp

yes all modem can unlock, as the firmware/software inside the device is a program. if u r powerful programmer, u should able to do it.
u see iphone also can be unloacked.
as well as got people do it and publish/share, we r able to get unlocked thingy.

of couse unlocked thing is not fair to those original device owner/company.

This post has been edited by future80: Apr 2 2010, 03:26 PM

I m not smart to do unlock myself. as other forumer said, find in google/serach engine.but remind that not all unlock guide is safe to use.

bayan baru. near industry area. normally fastest line location should be at industry area, hot town/area. but most people using at those area too.

it is hard to saiy it is illegal or not illegal, company A given some services & product, but others use thier product & service to use for others purpose, it is counted as 'lost'of profit to company A. and it is not fair to company A.

or let say u r magician, u create a magic techniq, that magic techniq is yo business 'tool' for earn profit, and at same time someone 'unlocked' yo techniq and they use it for business purpose, then u lost some profit, an , that is not fair to u.

This post has been edited by future80: Apr 2 2010, 10:17 PM

the sms rate is same with prapaid rate?

u received thi email from fren or from maxis?

i sure that u downloading, normal surfing would not hit 1G per day.

when rearch 1.5G , speed throttle, then will b be charge fo extra fee?

only not worth is quota only 1.5G. need maintain 50Mb everyday. it is very fast to getting 50Mb perday as if 1 email has 10Mb attachment, 5 email would used up 50Mb.

the old RM78 permonth plan is based on contract or not? it not, it wil auto change to RM48?