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 My nightmare with UMW Toyota Malaysia

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redhawk
post Mar 28 2008, 09:14 AM

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Joined: Jan 2003


same experience as you with umw and honda. i end up buy honda car. and now still have good relationship with my SE. even insurance and roadtax they help me to renew every year without any additional charges.

QUOTE(812799 @ Mar 28 2008, 12:26 AM)
well it happened like this , last saturday I went to the UMW Toyota in PJ the one opposite jaya 88 if not mistaken , well was there with my gf to take a good look @ the new altis , went in and the altis was right in front of the main door , thought some1 would come and talk 2 us but no one came 2 greet us , there were easily 6-7 so called "sales executives" in which 2 or 3 is serving customers while the rest was chatting away

well look around the car , sitting in , etc etc while waiting for a SE to serve us but HELL no , they didnt bother 2 intro me the new car , well i was still fine with it as i was dressed very casual , t-shirt , 3 quarter and a pair of flip flops and my gf was casual dressed as well , probably they think that i cant afford it oh well , then what really pissed me off is an uncle walked in dressed almost the same as me and hell one of the SE running towards him with brochure all and start yapping ... i was so pissed that i just left the place ...

went home told dad bout it and he was pissed as well as this is not the TOYOTA we used 2 know , fine the next day came n i went 2 Honda located along old klang road next to the temple that one , dressed the same --> parked --> walked in --> greeted immediately --> asked which model --> brochures given --> explained briefly bout the civic 1.8 and 2.0 --> after 2.0 upstairs ask me 2 view 1.8 as well --> asked me to go for a test drive --> very COMFORTABLE and nice haha --> came back --> wanted to show me type R but i declined --> thanked him --> will look for him for sure --> went home happily

u see although I "might" look young but doesnt mean i couldnt afford it , was going 2 write off a letter to UMW but was tied down 2 work ... well since i have a companion here might as well chip in ... so to all SEs out there, every walk in viewer is a potential customer so SCREW UMW TOYOTA and deep in my heart i wish your freaking Altis FAILS u in ur sales and to HONDA u did a good job by hiring good SE kudos to you Honda. sorry i didnt get a car fr you but u will be in my list next time ...
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