if the SC would've told me that it is a "normal problem" i'd screw him upside down on the spot and i'll ask him to sign his big name stating that it is a normal problem so i can put it on the news paper.

it's not about where the car was made or who are the makers. it's the damn mentality of malaysian SC's. i have 1 BMW and a Merc at home, and believe me you i've hard my fair share of lousy services from them as well.

classic example:

BMW 320i E90. car jerks every other morning. sometimes, the engine even dies off. brought to AutoBavaria at glenmarie, SA told me that it's "normal". i showed him a middle finger and told him if i knew BMW was like this, i wouldn't even wanna own a BMW.

one of my neighbours is an MD in Ingress auto, so i send the car to Ingress auto at sg penchala, and they solved the problem. some sensor kong-ed. replaced it and car is running fine now.