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 My nightmare with UMW Toyota Malaysia

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michael9413
post Mar 30 2009, 12:43 PM

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well i face a problem with my Vios... few years back... June 2005
1 yr+ already with clocking only around 12000km... my tired is gone expecially on the left front... Nov 2006
so we told them to redo the alignment and blah blah blah during the 5000km service... Jan 2005
but still at the time 1yr+ have to change tire...
then we send to the tire workshop which we know them well...
after changing the tires... they do alignment... they found the alignment totally out...
after fixing no problem till now...

my fren said... don ever go back to Toyota to change tire and alignment & balancing...
they sub it out... then do not complain with follow up...
call them up wack them... make noise!!!
My dad made noise... during the 5000km service then the alignment was FOC...
They wanna charge i told my dad don give them... just talk louder in the lounge...
let others hear you... then they will nego with u...

but so far 4 toyota's in my house... not much problem... depend on luck also...
some of the service center is assigned... not Official... owned by UMW!!!
and you know la... UMW not Toyota in M'sia whom handle the service...
becareful... actually this happen to all cars service center... Honda, Nissan, Hyundai, etc...
only we did not know... remember excersice our right and don not pay anything during the warranty period... especially 1st 1000km
if their fault la... alignment and balancing they will charge you after 1000km service...
so anything amist... insist for a change and report...

sorry for your case there... cheer up...

BTW for all FR vehicles... you have to change your differential box grease every 60,000~80,000km...
depends how you drive of course... like a bull RPM always up to 5k~6k... then u know la...
my fren Avanza 1.3L Auto still working fine after 150k km and we call him the transporter... whistling.gif
so depends... if new car have differential problem sure ask them to give warranty...
FYI... i change both of my Vios Back Absorber at 2yrs and 9 months... still got warranty... and i'm in penang...
i told them fix it by tomorrow or i'll complaint... i don have time... as i have to travel...

This post has been edited by michael9413: Mar 30 2009, 12:54 PM
michael9413
post Mar 29 2010, 12:03 PM

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rear brake should be around Rm300 not more than that mah... the front one even costlier my fren about RM400... Ori brake pad u get the optimal performance + less brake dust but for some ppl it still not up to their standard which they use after market Racing brake pad... up to individual, the Original Brake Pad is from Akebono Japan not local made ones...
michael9413
post Mar 29 2010, 12:19 PM

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QUOTE(rstusa @ Mar 29 2010, 12:13 PM)
So worth to change or not? Or change it outside can get cheaper price?
*
well bro hard to tell u coz outside got a lot of imitation product... if you wan u can buy at SC and change at outside... the changing labour for outside is around RM15~RM25 hard to say... u can ask how much is the labour and also the part price from Toyota... call them also can... for me i'll stick to Ori coz Akebono set is lasting and they are producing less dust... smile.gif i'd change to after market once the dust is quite a lot, although the performance is not bad... my Ori brake pad last me about 60+km for the front and about 80k km for the rear set... actually u can do a lil more but when they advice to change i change only... BTW the front pad i had changed into others already but the rear is use Ori... i'll go abck to Ori any time coz it is lasting and less brake dust/powder produce...
michael9413
post Mar 29 2010, 01:39 PM

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most probably/Should be.. which SC are you going??? those franchise SC or own by UMW toyota???
cos i know UMW only with Original only but some of the Franchise SC still have old stock where they have 2 kind Local vs Japan... i asked a few UMW SC already all they say is those Local they receive quite a number of complaints so they did not sell already... smile.gif
michael9413
post Mar 29 2010, 03:04 PM

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yea... if it is a UMW branch service center should be ok... franchise Service Center i'll ask a lil more in depth...

 

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