Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 My nightmare with UMW Toyota Malaysia

views
     
kokifung
post Mar 26 2008, 07:00 PM

KnOw NoThInG...
*******
Senior Member
2,682 posts

Joined: Jul 2005
From: bukit jelutong, shah alam


so long case.. spent so many times to read that..
well is kinda unlucky i can say lor..
worst then my dad car? - seem familiar tag line? laugh.gif

but then now u still complaining or stopped? notworthy.gif

still driving the car?
kokifung
post Mar 26 2008, 08:39 PM

KnOw NoThInG...
*******
Senior Member
2,682 posts

Joined: Jul 2005
From: bukit jelutong, shah alam


QUOTE(EyraYus @ Mar 26 2008, 07:23 PM)
stupid UMW...Toyota sucks! or its UMW sucks?

btw.. did they check ur roll bar?


Added on March 26, 2008, 7:25 pm
yeah i`m thinking about two thing :

arm

or the anti roll bar BUSHes...
thats the main suspect for me..

and for a new car, surely they will never inspect it
*
erm.. do they really check - check properly or detail ? or briefly check?
just say really unfortunate? unsure.gif

my warranty check list also not done even taken new car by my bro lor..
kokifung
post Mar 26 2008, 09:00 PM

KnOw NoThInG...
*******
Senior Member
2,682 posts

Joined: Jul 2005
From: bukit jelutong, shah alam


QUOTE(Praetor @ Mar 26 2008, 08:49 PM)
TS' case is an isolated case so I'm not surprised if the Toyota SC personnel can't rectify the problem because there's no directive order or solution from Toyota Motor Co. itself for such problem or situation because it could be that they have yet to come across such problem in the Avanza.

UMW is a joint venture between TMC Japan as such they cannot act indefinitely such as seeking help from other parties that is not certified by UMW or TMC. They could have their partnership revoked. This can be seen when the service advisors mentioned that they have already fix everything according to specification and that they would only refer to Pupakom's inspection result and not AAM's. As such UMW can only follow guidelines laid out by TMC when it comes to verifying and providing the best solution to TS' problem.

Unless TMC or UMW themselves send engineer to rectify the problem, there's nothing much the SCs could do. Else he could try his luck with other workshop to rectify the problem.

Car manufacturer does not give you a new replacement car if your defective. What are they going to do with the defect one if they give you a new car? Even if they manage to fix the defective car, the car would be considered a 2nd hand car already. That's money down the drain. The most they can do is just provide free service to replace the defected part as compensation.

I can assure you guys, these things does not only happen to Toyota and etc, even cars that are synonymous with luxury has isolated cases like these as well.
*
agreed wat u said..
but ts case had gone thru so long period.. i really kesian TS lor.. cry.gif

this a very sad case..
pass by so many months even years.. sweat.gif

if i am TS, i really got the patience to complaint for years plus..
i do respect u TS notworthy.gif
cry.gif cry.gif cry.gif

 

Change to:
| Lo-Fi Version
0.0214sec    0.48    7 queries    GZIP Disabled
Time is now: 9th December 2025 - 10:21 AM