We are very unsatisfied Maxis Wireless Broadband Power / Advance / Basic Package subscribers. And planning to form up a group people and seek for solution to cancel the service.

I'm collecting a list of LY.N forum members who are also dissatisfied with Maxis, and send complaint letters to Maxis, MCMC and NCCC to ensure we either get what we pay for, or we can terminate our contracts without any penalties.

List of members:

1) bytefreezer
2) llhm87
3) bbxiong
4) jamkuwong
5) otailevel
6) M|cro
7) Vtec
8) nicvoo
9) cornelius_young
10) atlantis2007
11) ashrafinaz
12) multiplexer
13) zaqre
14) guntang
15) GeneJin
16) doinkz_gaara
17) r-care
18) jeremy05
19) Jack (Non-LYN member)
20) wch5274
21) nik0ns
22) rainsurfer
23) rationale
24) clautee
25) shenmui
26) Supermonkey
27) prasys
28) asidz13
29) mike_dua
30) karooz
31) kurikuraX
32) slingswish
33) mas
34) fcbarcelona-my
35) baby_din15
36) naim_mahmood
37) dcky
38) deale30
39) ghodack
40) TAGreptiles
41) uhavenot
42) kiDChan
43) mysubang
44) pink2
45) daminoster
46)
47)
48)
49)
50)

I don't want to see any random 'Yes' votes unless you can prove that you're getting good service (and post speedtest results as well)

For those Maxshit Cyber Troopers, please go back to your mama, and ask your mama to read this post!!!!
It's really tired to create an account a day, just to create this "undi hantu". Rest more, and see you tomorrow.
So far this topic existed 4 days, and got 4 votes of 'Yes'.

Things to prepare before we go maxis tower (will update from time to time):


This post has been edited by bytefreezer: Apr 22 2008, 11:36 PM

Support your action. Hope Maxis go down as fast as possible or at least get some warning from the respective authorities.

i will also support u, bytefreezer, thumbs down for maxis

count me in

COOOOOOUNT MEEEE INNNNNNN~!

let me join the hunt
damn my maxis cant even dl wtfff

I support you.
Maxis does not have the ability to provide good broadband!
And their customer service sometimes are very rude!

Agent Promise me that by 2 day i can gets online.
I stay at Condo 8th floor the fellor said no problems.
After 2 days still no connections...call to maxis center they tell me got non on of record in their data base. And they claims why stay 8th floor the agent never inform accordingly.
Then I proceed request for cancel...they said no problems as I'm still within 7 days. Well... after that saying that will send me a cheque to paid me back the reg fees RM100.

2 months oledi.....where is the cheque?

This post has been edited by Vtec: Mar 21 2008, 11:43 AM

count me in pls.

i wonder who voted for yes?? a maxis agent here??
for that dude who voted 'yes', pls provide reason here and some screenshots will ya?
just wanna see how fast u can go...

This post has been edited by BBXiong: Mar 21 2008, 12:49 PM

My case is simple. Agreement that I signed was not prepared and verified by me but MUCKSIS. I don't want to terminate. I want the product. This is my right. I want my P2P. I want torrent. I want my bandwidth.

argghhh!!!i can't stand anymore wif maxshit!!!always disconnnected....i never can get a better duration for surfin and ym...paling lama pn duration connection xsmpai 3 hours!!!wtf mann!!!!maxshit become more supersuxx then ever....i am start thinking to switch to celcom broadband now...my frens use d68 package and he can get a better speed not less than 100kbs!!!menyesal using maxshit bb now and forever.....what means by unlimited according to maxshit dictionary??!!....

For the person who had the guts to vote for "Yes" but no guts to stand out and post the reason why, the reason seems quite simple to me.

YOU ARE ONE OF THE MAXIS CYBER TROOPERS

This post has been edited by bytefreezer: Mar 21 2008, 02:55 PM

To bytefreezer:

Please edit your first comment and change it to "We are very unsatisfied Maxis Wireless Broadband Power / Advance / Basic Package subscriber." And include me in the list. My preference is not cancel the service; from the day we signup we know that we want those unbelievable deal. Therefore, hopefully this tread is for MUCKSIS to provide something as per advertised.
Many Thanks.

---

Added on March 21, 2008, 3:52 pmTo MUCKSIS Cyclone:

Please let your boss know that we're not happy with current situation. Actually, your boss is busy so please help him understand. May be somebody made some wrong setting to your ISP server or network.

The main reason when I signed up was your company claim of a product:
1) Maxis Broadband - The brand name carry bold massage that no other provider dare not to claim.
2) Unlimited - although limited to the package plan, coverage and monthly quota; but the interpretation of the word is unlimited to URLs, Tracker, Size, Duration, Protocol (http / ftp / p2p / vpn etc)
3) Enabling me to browse / download / publish anything at my own premises of my own leisure time. Therefore, if you expecting that I am just doing day to day job that just require 10MB per month, reading company email or download technical specification; well you are wrong.

Your company status is just limited to selling bandwidth, packet getway nothing more and nothing less. Although I am as technically sound on my field, I don't have much interest joining your company or teaching you what should be done.
What is more perplex to me is your ability to provided P2P between 1am to 6pm with not much problem despite of so many of us torrenting. Therefore, I personally ruled out your so called technical problem. I already know your moral problem. What is left now is known as POLICY CRISIS.

Please take this seriously; let your boss know. This is not spam. This is real.





This post has been edited by guntang: Mar 21 2008, 03:52 PM

count me in. after the upgrade last month the service got better for a while. but for the last 2 weeks or so, it becoming worst... i dont know what happen to them. but im too lazy to call the call center because i did that almost everyday for about a month but still no action taken by maxis.. they only know how to sell.. now my download speed from rapidshare cannot go more than 5Kb...

guys, just do some screenshots on the maxis speed test, and save them, cos might need them when we really wanna complain MCMC...
I think it's better to do morning, afternoon, and night, everyday...
just mark the date and time.

LET MAKE SURE MAXIS REGRETS THIS TIME BY PROVIDING SERVICE THAT NO ONE CAN TAHAN!!!!

count me in.
say 'NO' to maxis

incident occur at 19/04/08 16:00


21/04/08

previously, i'm downloading at 28KBps

i think we should forward our complaint to tribunal tuntutan pengguna....i think that is good idea....bg lesson sikit to maxshit....teach them how to appreciate us as their customer!!!!!!......

---

Added on March 21, 2008, 5:38 pmu r lucky coz using rapidshare...if u using savefile?no resuming dl bro...kene dl skali lg....start from beginning....that bcoz of that maxshit....keep disconnecting....nk lyn yahoo messenger pn like suxx......alwys keep disconnected...sumtimes i feel like nk campak jek modem ZTE maxshit to DUSTBIN!!!!!.....

This post has been edited by ashrafinaz: Mar 21 2008, 05:38 PM

actually i do think that it's a good move to complain to MCMC, just that now we need more of ur screenshots to prove that the speed is really low, and some graph that shows that they are controlling our speed, just like guntang provided(btw, nice work there)...

my got speed

---

Added on March 22, 2008, 12:14 amanother test after 10 minutes on 22 march 08 at 0010



This post has been edited by wch5274: Mar 22 2008, 12:14 AM

Topic starter once tried persuading me to go for Maxis. He really had 3Mbps early on, but I was too lazy to go sign up for another broadband since I my tmnut still due then. I think I'm lucky to keep with tmnut.

Frankly, Maxis should have learned from TMNut's growing pains at implementing Screamyx. It seems they didn't, by promising more than Screamyx and giving less.

Count me in also..

I also very sick and tired of their service already. They promise up to 3.6Mbps but so far all I've seen is less than 512kbps, except during non-peak hours which is usually 8 to 10 am everyday.

The thing that pisses me off the most is that I CAN'T CONNECT TO MY GAMING SERVERS!!!!! I don't know what changes they made, but last time I had no problem connecting to the servers at all. If they closed the gaming ports, they must be freaking stupid to think that closing the ports will decrease congestion.

Just came back from Maxshit Centre in TTDI after 2 hours of trouble shooting at that place, still getting the same old < 256kbps speed.
I went to Maxshit Centre because yesterday an operator told me that my hardware might be faulty. (<-- fairy tale)

So ended up getting another modem and go home to give it a shot. When I tested that idiot modem at home, still the same old shit speed. Then I called the Customer support to shoot some idiots, and finally after 30mins of romantic chat, I got confirmation from Maxshit that:

Bandwidth Usage Exceed 20GB Per Month Will Be Capped To 256kbps @ 32KBps

So, to all fellow forumers that are suffering now, please rise, and together we shall complain to MCMC and NCCC regarding this matter. And among you all, does anyone has some legal knowledge that can provide as a reference during this fight?

Solutions to seek:
1) Cancel that idiotic broadwidth limitation as we are signing for unlimited broadband at the first place
2) Termination of service without the unfair penalty.

---

Added on March 22, 2008, 2:44 pmThis con case is very simple to me. Maxshit waited a long time until there is enough of fish in the net, then only it start to implement the bandwidth usage limit. For those who know any non-forumer that is also suffering from this Maxshit, feel free to pm me their email or msn. I can add them into the list as non-forumers, and will inform them once we decided the action. Thanx.

This post has been edited by bytefreezer: Mar 22 2008, 02:44 PM

Add me in the list

---

Added on March 22, 2008, 2:49 pmBeen getting crappy speed, cannot download or stream videos properly.

This post has been edited by doinkz_gaara: Mar 22 2008, 02:49 PM

Add me too. Hate this worst nail speed narrowband. Go to hell maxsuxks

Count me too!

r-care, i read about your experience in the Offical Maxis Broadband Thread. Not much you can do now, unless we all join forces and go maxshit tower one day and negotiate with them. IMO, the first step we should do right now is try to communicate with maxshit first before further action, such as complain to MCMC etc.
Anyone got a better idea in this situation? Do not surrender your neck to this Buatan Malaysia vampire, must fight back!!!

If things don't get better, have everyone to get multiple screenshots of their speedtest to be brought along when complaining so that it proves their service is really that bad.

Heh! Today I just played my online game again. And you know what? My ping started to climb the longer I play. From 180 it went to 200 then 240 then 260.

Seriously Max sucks

hi
count me in also...
im tired with their service...
I already post my speed ....

---

Added on March 22, 2008, 10:18 pmehhh...
who the hell support the maxsuck..
their people?????????
or newbie

This post has been edited by wch5274: Mar 22 2008, 10:18 PM

^ cybertroopers or irrational fanbois.

Just for update

220308

count me in

wth... is it those cybertroops keep voting for yes?? those who voted yes, another reminder, pls state ur reason, and also ur screenshot to prove that u can really get good service with maxSucks..
they are really local made vampires, suck our money, and didnt even notice user about changes in their service!!!

here's a tip for u. use the trade practices act. go do your own research on it. i feel for u but i'm not a maxis user.

Hahaha so pity to you guys better streamyx RM 88 + RM 20 celcom broadband Hop Hop Away package :-)

thanx for read my post. yeah, i think we should do some meeting and discuss bout this stupid devil. so many people cheated by them. will MCMC help us? coz i read in somewhere,they will not help us coz ananda krishnan oledi bought "rm30juta worth kapal layar" for our PM. of coz our PM will be by his side. do some research n u will found this facts.

...i'm behind u..count me too..
hope this action will get more support from others too..
lets get together,,wahai malaysian.........
power in our hands..

Yeah, that's right. I already got a few screenshots for this purpose. Will ask others to prepare those screenshots as well.


Hehe, at least ur ping started from 180. My ping started from 300 and increasing.


thanx for your screenie. I also wonder who so free go do all this idiotic acts. Erm... must be some troopers or fanbois i guess.


Yeah, you are right.

Thanx for your screenie.

Welcome to the party. Are you a nikon fan? Same here

This is what i'm concerning, those idiots simply create a new account and vote. Too bad we couldn't ban the new user from voting.

Thank you for your opinion. Will look into that. Because they've been advertising will misleading information.

Yeah... i read this news before. This "Anaconda" Krishnan is totally hopeless, i think this yacht he bought for our sleeping beauty is not the first one. Therefore he can practice his lame con-trick all over malaysia.

May your hope come true. Let's join together.

Count me in, i'm using Maxis unlimited Plan as backup for my StreamyX connection, overall i'm not satisfied with it, even with 3G signal full bar, it will suddenly DC when switching to non-3G and this happened few times in just an hour. I wish i never register for such service, what a waste of money

wow maxis really so sux, i tot they claimed their service is best among the world?wtf?

maxis for losers

i hate their maxis staff guts too.

they all sucks.

and they every time i pass by the maxis center, i always think i wanna blow them up

MAXIS + TMNET + UMOBILE = AXIS of EVIL

i think the guy put the bomb in front tm office may be wrong office...
he maybe want to bomb maxis not tm... hehehe...
anybody hearrd this info... i got it from tm worker as she work on that day and all people there very panic...

hi dod i get this form of act from this site http://www.skmm.gov.my


it is for waird broadband user so i thing the WIRELESS BROADBAND most have the same act



and in this web site you can send copy of your COMPLAIN about maxis

good luck dod

all the best



http://www.skmm.gov.my/Admin/Instruments/C...PDF/Reg-BAS.pdf

my bill is now is like almost rm600 already
maxis has sent me a letter saying they will take legal action blar blar blar
when the maxis person called me up i just said piss of
ur service is the worst in the world and i just hung up

any one came acrouse with this ip 202.75.129.146 is usd by maxis
web site

to chek you ip go http://www.whatismyip.com/

thanks

Are you sure? Check out my monthly data usage & still getting download speed @ 250kbps.



Attached thumbnail(s)

dude, tat is 7GB total.
Mine also a few GB only but capped already around 20. Normally can get around 60

i don think they need any reason to cap bandwidth now...
their service quality is like streamyx months ago, they only have 50GB bandwidth, but try to sell 150GB bandwidth like that...
but the difference is, streamyx at least have low latency, and still provide somewhat stable speed, but maxSucks?? they only care about their profit...
their customer service crew can prove it...
early this year, when they upgrade server, they make some mistake and the server cause very slow speed..
took their technician more then one week to find out the problem, and another week for their customer service crew to know...
also, i ask them before last time, and i found out that, except for opening a profile for u for the technician to refer, the best they can do is:
"Sir, pls switch off ur modem, and switch on again after at least 20mins, and restart ur PC, and plug out the LAN cable"..
RITE, LIKE THAT WILL EVER HELP....
stupid customer service

This post has been edited by BBXiong: Mar 23 2008, 10:03 PM

Wah so details with this usage Celcom Broadband never throttled you lah can download as much as you want fair usage policy like Streamyx

Today update

23/03/08

The Blue X is where i browse all local news, read my email and read LYN update. The rest is the real test. Really wonder.



Thanks MX510 for 100MB test

This post has been edited by guntang: Mar 24 2008, 01:30 AM

wow, is Maxis the next TMNet?

Yet another ba**t*d cybertrooper from Maxsux voted YES again.Those corrupt idiots are hiring ghost voters to spoil your thread.Typical dirty tactics..They'll do whatever it takes to prevent you from getting the MCMC to intervene.

How should I entrust my registration details to these korups when signing up?
Last time the SMS scam which how many zillions they made out of school-goers.Hell know how much they made out of those gullible methods which cannot see the light.Now they try to do the same with their broadband business.

You know what?Even during the last year with all those cheating shortcode SMS going on, the MCMC officials just shut the whole case and pretend nothing had happened.

TMnet?I don't think even TMnet is at their level though they practice monopoly.I heard form the news the new fiber optic network which TM is going to build is coming from their own company pockets and they are prepared to invest US1.5billion for half of it.

Maxsux?They'll invest RM1k and expect to profit RM100k out of cheating means.Typical of u know what-lah

The top dude of the maxshit doesn't called "Anaconda" Krishnan for no reason, they con people like big snake only. I think now their company policy is: "Con More People, Buy More Yacht!" By doing such thing, it can ensure them not to screw by the authorities.

Together, we shall bring down Maxshit. Boycott Maxshit Virus Con-Band!

The voting options shouldn't even have a 'YES' in the first place.

It should have various 'NO' options to prevent foul votes.

Count me one also...My internet totally out since 22Mar08 Saturday night until now...

those idiot just keep creating new account and vote for yes is it??
FOR THOSE WHO VOTED YES, RESPECT THE TOPIC RULE AND POST UR SPEEDTEST ANS SCREENSHOT HERE

Whoa~~~ 'Yes' option is actually to find out the existent of Maxshit Cyber Troopers. Now the answer is yes. Haha


Noted bro. But please do keep some screenshot for reference. Refer to post #1's spoiler.

Hehe, this kind of landslide voting result looks familiar to the one at 8th March this year.
If the 'yes' is not there, there will be no compare and contrast between 'yes' and 'no'.
At least now we have a clue, Maxshit is watching.

Well lets face it

Maxis Blocks all Ports - Their Terms of service doesn't even state this (This is soo cool)

Maxis fails to inform their customer on their bandwidth limitation information. This is against a very good job by maxis. They could have at least put in their freaking home page which doesn't even get updated

Thirdly , Maxis is there to con you. No joke , if you think Streamyx is bad think again as maxis is worst then streamyx in all aspects

Lastly , its only meant for some big shot loyal maxis supporter businessman to check his emails

a maxis bb user. If you want I can post a graph or so from my router to get an average reading

This post has been edited by prasys: Mar 24 2008, 04:44 PM

i hate maxis bb..
alwes dc when i'm in the middle of works..
called the stupid customers service care..
telling u the same thing..
off n on the modem..blabla bla

ask them y i get slow connection..
"probably is ur area problem.. or u placed it far from window"
wah.. my modem is just next to the window..

last year duno y the stupid ZTE suddenly out of function..
i duno wats wrong n called the customer service care to send me technician..
u knw wat? the technician only drop by my house after 3 weeks..
the whole month is just wasted like tat...
after change the modem.. is back to normal..
but i got a extreamly slow speed..
i e-mail them ..
complain abt the speed..
i'm taking the basic package..but the speed is only like 60kb/s..
after 2 weeks , i only got the call from maxis...
ask them y i got the slow speed..
again the same answer they tell me..
but i just directly said tat i oredi do according to all the stupid instructions they taught me..so the operator can only just shut up..

cant wait to terminate this suckssss maxis bb service..
another 6 months to go..

This post has been edited by minami_blue: Mar 24 2008, 06:02 PM

Thank you so much. Any graph that show how bad is maxshit wireless bb post in this topic might come in handy when we do the complain. Or will let any potential maxis wireless broadband subscriber realize what they gonna face after signing maxshit.

my result after scold maxsuck customer service yesterday...

speed test...



maxis web speed test...



my data usage as below...



what do u think...
im rm78 user... and my speed less 400kbps from what they promise... y no skmm see this or
they already bribed by anakconda ....

Bytefreezer, what a nice and new avatar you have there.The person in the portrait looks so much like a pro.

my speedtest result for today. more then 1k latency. lolz.. i'm on basic 68/month package.

No use asking them to post screenshot!
You can't tell if it's a real screenshot or one which is fabricated by Maxsux cybertroopers.

They can do the speedtest at some trial base station which is not opened to public yet or with a business i-Link ADSL line or some fake E1 leased line circuit at their offices.

The test results will still show "Maxsux Communications Berhad"
The screenshot by Speedtest.net does not show their IP range just the line belong to which isp...

hmm, yea, damn true
at this rate, if maxis upper heads see this thread, they might do anything to save their current customer, and also their future potential customer

my speed at 11pm
ptuih...ptuih...ptuih...

24/03/08

Snapshot is good but you can supply graph; trending of the speed is much better. Thanks

lucky i use maxis for private line in my house so i can online 24/7, and i still have streamyx as backup connection, now using streamyx, suddenly remind me about the actual meaning of FAST

Later both lines kena throttle then you cry also no tears.
I got 3 Maxshit Virus Con-band at home, 3 also loose to a 56kbps modem. The possibility of getting slow speed is 100% in this case.

Again, I would like to tell those potential maxshit subscriber, go for the less sux screamyx then being con by the biggest conman in Malaysia, Anaconda Krishnan.

I vote for yes.

Im satisfy enuf with this wireless bb. Its portable for me who are really moving a lot (damansara - kl - bangi). In term of performance, yup.. satifsy enuf with my speed. I posted my screenies before but i dunnow how to trace it..

But you can ask prasys regarding my maxis wbb performance coz i make him as my refference regarding this broadband

This post has been edited by bulibulizaimon: Mar 25 2008, 12:52 PM

wow, can u tell what is their email? i wanna send thousand of email to them



My speed increase today, but never reach 300kbps (only at afternoon) . i think they oledi cap my bandwidth. I use power package. i should get at least 1Mbps rite? Hell with maxis. i better change to basic package.

I have RM68/month package for transfer. you pay for the transfer fee and u can have the deposit. All in package. Contract signed on December 2007.I'm staying at Gombak.Transfer ownership can be made at maxis centre klcc.Kindly sms or call 0129022262-achap-ASAP.Thanks.

i'm tired using maxshitbb anymore....

This post has been edited by ashrafinaz: Mar 25 2008, 02:28 PM

well, good for u then, so what is ur package and what speed u normally get??


no point writing to them la, i just wrote last week.
i mentioned about every single problem that i have ever faced when i use their service, more like essay then complain letter...
but when i got their reply, i was very disappointed, cos their reply is just something like:
we are sorry that u have such experience with maxshit con-band, we will try to look into the matter and investigate the reason for ur problem..
until now also i still havent receive further info on my case

LOL.... , for what we transfer ownership? i myself can downgrade my package to basic package.

Here tonight result


Attached thumbnail(s)

Basic 384kb/s

Just got back by previous post
Click here to view my conclution.
Click here to view the speedtest

This post has been edited by bulibulizaimon: Mar 26 2008, 06:14 AM

Refer to the links below, could our efforts just in vain?

http://www.maxis.com.my/personal/broadband/termncon.asp

Please focus on Fair Usage, I've highlight some important point below. Anyone good in law? Maxshit code the Maxis Broadband Fair Usage Policy as supplements to the Maxis Broadband Terms & Conditions and the General Terms and Conditions.

5.2.1 Certain software/applications which is used by a small number of customers to send and receive files containing very large amounts of data (including without limitation traffic from peer-to-peer software/applications (such as Bit Torrent, eDonkey, Gnutella) or file sharing software (such as Limewire)). These activities may cause network congestion and can negatively impact the speed at which other customers can access the internet.

5.2.3 The system that is used to provide the Maxis Broadband service can identify very high bandwidth users and Maxis seeks to manage the customer's usage by throttling their bandwidth to a much lower broadband speed to ensure fairness to all customers.

5.2.5 Maxis reserves the right to release customer information pursuant to any copyright (and/or intellectual property right) infringement if it is required to do so by any law, regulatory body or court of law.

5.3 Excessive Usage

5.3.1 Each customer's total usage per month shall NOT exceed 3GB of data volume transmitted (total upload and download usage). This is to ensure that no individual hogs the bandwidth at all times.
5.3.2 If a customer wishes to use more than the volume permitted, a written request should be made to Maxis.
5.3.3 Maxis reserves the right to reject the said application or charge for any additional data volume transmitted from what is already allocated.

how many of you has complain to MCMC about the maxis wireless sucks?

From what I know, maxis won't even bother about MCMC, they don't care for it.

MCMC only works for streamyx, digi and astro. I had experience complaining to these 3 service provider, they really call me to apologize and fixed the problem. But when come to maxis, they did call me and said it's not their problem then just hang up the phone =.= WTF ?!

I think MCMC should take a more strictly action on maxis!!

Count me in.......

They advertised their product as having unlimited bandwidth. This line therefore shows they are misleading their customers with false advertising.

Yeah, you are right. We shouldn't focus at the agreement thingy. We shud focus more on the Trade Practice Act. Therefore, if any one got such knowledge regarding to this act, feel free to post your comment here.

Unlimited Broadband Access? Hell no!

I've voted, count me in. Thanks!

arrgghhhhh!!!!!super duper tension today....can not connect the internet even single second!!! ....asyik2 operation failed lar....system bz lar....WTF!!!!!

27/03/08 - 24hr hogging? Yep! Just for testing. Just drop Advance to Basic Plan.

Pls try the following setting. Hope this will avoid DC.


Disable reporting


Select Network type


select manual connect.

Hope this will help

---

Added on March 28, 2008, 3:34 amFair 101

Let me explain about FAIR. Fair is something unbiased, win-win situation or average. In the case of your so called agreement, the interpretation of fair usage is heavily relayed on the concept of throttling each of your customers to benefit your customers (???)

For you dear MUCKSOS, I do not bind any contract to other user (other MBB subscribers). And this is implied vise versa. We have contract between us; we are customers, and you are provider.

Fair for you to layout 3 different plans with different price at different bandwidth. And it is fair for us to select any of them. Fair, right? Ok.

And now, you MUCKSOS are being unfair for not able to provide the allocated plans. Therefore, you already admit this allegation (unwillingly) by the following statements:

1.1 ...Maxis believes that all internet users should be responsible in their usage and how it affects other users ...
1.2 ...the available bandwidth is shared by all customers active at a particular point in time...
1.3 ...If the customer needs a 1:1 service and exclusive access to their bandwidth then the customer will need an internet leased line where there is no contention until the World Wide Web router.
1.4 ...To overcome this biasness, this Policy is in place to ensure all Maxis' customers have a good experience.
1.5 ...Maxis may, from time to time, change this Policy without further notice to its customers. Please visit the Maxis Broadband web page periodically to determine any changes to this Policy

#1.1 What an errrrr. You are telling me that NOW I am responsible for other subscribers? You the one that having short supply AND you asking us to use less for sharing? For your info, my bandwidth has never ever pass over your bandwidth limit.

#1.2 Now you telling me that my Basic Plan is overlapping with unknown subscribers? Bandwidth sharing? I think you need to attend a Bandwidth class in communication.

#1.3 We are not asking 1:1 service. And we perfectly know about that. We want Power Plan:Power Plan, Advance Plan:Advance Plan, Basic Plan:Basic Plan. Fair right?

#1.4 You are the bias.

#1.5 Meant you changing from good to bad?

PS: Your site rarely update such failure or apologies or support.


This post has been edited by guntang: Mar 28 2008, 03:34 AM

I think MaxShit did retract the "Unlimited" word in their website...D*mn smart

Maxis site doesn't even get updated. They update once they feel like updating it. There is no announcements or what-so-ever. Last time at least JARING keeps its users up to date if they are going to do any upgrades , or if the International link is down whereas maxis is trying to be a smartass and showing that 'Ey , Look lets screw our customers up by tricking its a simple plug and play broadband and lets do it'. Best part , they have no reaction and their technical department doesn't even know whats PPTP (VPN). Beat that guys. Its a broadband service being run by retards. Now great I am stucked with them for god knows how long.

Secondly , Maxis is known for its well known false advertising. From day one (the time when I started to use Maxis mobile) , there is always hidden charges and best part they dont admit it. Whoopie. Its like kuku saying , One way contract with the Devil. You dont look back , they'll make you a pauper. Thats Maxis

Maxis - Taking your $$$$ and making a profit out of it -

I wrong poll already...count me in...this service very bad...wtf..

i thought ur speed is like 2M flying..in the end it's just 384 basic package??
if u signed up for that pakage, it means that u are a lite internet user, and would hardly use ur broadband to download stuff
and if i am correct about it, how on earth are u gonna use 20GB one month and got throttle???
plus, how hard is it to provide a 384kbps connection?? it's just 3G speed, we are talking about HSDPA now, not 3G speed ok
if u wanna say surfing net at 382kbps, even my 6680 also is capable on doing it with a maxis 3G sim card, so why is it that ur broadband, that specialize in internet service cannot do??

ok, even if u really exceed 20GB and got throttle, how much difference is 384kbps and 256kbps?? ppl are talking about advance package and power package being throttled into 256kbps...

if i signed up for 382kbps, i won be making noise here even i get only 128kbps, cos it's slow edi from the beginning, and it's just getitng slower in a not so obvious way

also, judging from ur words, u only use ur broadband for internet surfing, check mail, etc. All of this can also be done in 56k dial-up connection la, we all here are complaining cos of download, not just surfing net, and speed don really makes huge difference in surfing net, but it's very freaking important for downloaders

yeah.. downloaders were damn suffering this 2 weeks..
my xunlei is totally cant move..
i feel like wanna break the modem wif hammer!!

maxis broadband...free to get cancer coz of the modem radiation...

speed recovered to full speed after billing dat, try make me believe that this is not throttle





this are the screenshot that i took just now after discovering that my speed is back to normal after the billing date
the result of KL is slower cos there are massive burst package

Lame chettiar company. Speed recovered after 28th, which is today. Aih... 20GB bandwidth, how long can I stay uncapped? 1 week? 2 week? Nah~~ my fate depends on Ana-con-da's hand.