i've complaint to them many times (twice a month average) and below is 100% what they will reply :

1) Check telephone line quality -im sure my dog did not bite it
2) Bypass splitter/micro filter/fax machine/lightning protector. -i don have any of those dont blame them
3) Stand alone connection, from wall socket to modem (No parallel line). -it's a direct connection not more than 1 meter
4) Flush DNS (Domain Name Server) -with cmd prompt not with water
5) Switch off the modem, unplug/re-plug all cables, wait for 5 to 10 minutes before switching on the modem. - i will go cook 'indo mee'
6) Create new dialer and configure DNS (Domain Name Server). -which with HIGH PING & HIGH % packet lost
- (Preferred DNS Server: 202.188.0.133/Alternate DNS Server: 202.188.1.5)
7) Clear Temporary Files, Delete Cookies and Delete Files under Internet Options. -now they blame this
8) Clear SSL Certificates (Internet Option). -
9) Restore default browser settings. -means do nothing
10) Temporarily disable firewall settings. -welcome virus
11) Perform Windows scan. -Bill Gates they blame u now
12) Temporarily disable antivirus software. -welcome too torjan
13) Disable P2P application. -OMFG i cant even walk u say dont run
14) Reboot computer and the modem. -check ur socket fuis also
15) Do a bandwidth test from our website

16)Format your hard disk
17)Buy a new PC

CONCLUSION : they peobably mean the broadband problem is cause by u or others, its not from TMNUTs or Screamyx

F*****g Screamyx did it again
yesterday evening i was unable to login to screamyx so i call their service center. they said screamyx have service inturruption in Sibu Sarawak, but im staying in Cheras

then they check my port...and guess wat

my internet port was disable without any reason Again i get a Report Number (fifth time this year)
now i have to spent extra $$ at cyber cafe to finish my assigment, until now i still can't log in.

1mb package
60.54.*.*



p/s test cant complete to Thailand, HK, China server

currently 95% of website from hk, tw, cn load super multi extra slow....... those nuts wanna lunch cyber war arrr?

i can't connect to any 218. ip since april
and my line crap since then

"some road construction that affected the streamyx"

LOL!!! the most outrange answer i have ever heard
so streamyx will affected by rain, flood, road construction, smog?, fog?, ufo?