lucky you... i'm super sleepy at my office now...

WTH? Voucher only ar? They never refund the money you paid????

Dear XXX,

This E-Mail is regarding your lost order.

Again, please again let us apologize for the situation. We certainly
appreciate your custom, it makes us sad to hear about these problems when
it comes to the delivery of your items.

We ship all our orders from our warehouses in Hong Kong, our distribution
channels have been proven to be very reliable. Still, we are, in most
cases, shipping your products half way around the world; this leaves the
chance that something might go wrong on a very low number of shipments. As
for your particular order, we are very sorry it did not reach you.

We have spent a lot of time in research on what might have gone wrong with
your shipment, we have to admit, we did not learn much what actually could
have been the real cause. It may have been that the package contents were
not approved by the customs offices in your country, it may be have been
that the package size has caused difficulities to the destionation post
office. It is very difficult to get information on failed deliveries for
non-courier shipping methods. We haven't had a return of your package, so
all we know is that your package is now 'somewhere'. Not at your place,
not at any official postal authorities' places, not at our place.

Your order was shipped a long time ago. You should have gotten it a long
time ago as well. Our records say, you unfortunately did not get it. If
you have received your order in the meanwhile, please kindly reply to us
that you have received it.

If your order has not arrived, then we can, at this time, only offer a
refund in form of store credit for furture purchases at Play-Asia.com. We
possibly could offer a resend of the lost item, and we will do so if
requested, however, please keep in mind that we can not give any guarantee
that the replacement would arrive, and that such action would be on your
own risk.

We kindly ask you, to reply to this email whether your item arrived in the
meanwhile or not.

As said before, if your item did not arrive, we can offer a store credit
in full value of your lost order, or, if requested (and understood that we
are not liable for the repeated loss of the resend) we can resend the
item.

We can not rule out that your parcel might eventually arrive still, if it
does arrive, please kindly let us know.

Once again please accept our apologies for the inconvenience caused.

can select the courier yourself? if yes then easy lo haha.....

boring la... no 1 spam de 

  COD/ cash and carry the best... 1 hand give cash 1 have give goods... 

2 weeks to go for the investigation...

figure lor...
2 boxes somemore...
shipped same day, both also titanic...
that's why i feel weird...
if 1 box hilang still ok coz customs steal or wat, but 2 boxes also hilang...

is ordering from PA rilly that serious ar?

you cannot compare normal shipment and fedex one la...its like orange and apple deja vu again
you pay extra rm50 for fedex...of course la sure arrive and within 24hrs one...

we use the free shipment cause we want the stuff to be cheap...if not me long time already buy it from xl
this thing sometimes happen sometimes not one la....not PA thing all the time
i been buying from PA for almost 4 years now...
90% of the stuff do arrive safely
all got same risk...online shop all comes with the same risk

edan u want holiday also?
im very piss now with the order...dont come add more petrol 

the problem is, if shared shipment, the total value will over 400, sure kena tax lor...