how come i dun have the dial up software? Attached CD only explaining how to use modem in pdf format....

i use u mobile and just found out that multiple users shared the same ip address online. it's too late for me to cancel without paying for the modem since it's over 8 days. looks like i've fallen into the 'if it's too good to be true..." trap.

anyway, i have to cancel and get stuck with a worthless modem which have to be reconfigured (which i dont have any idea how to yet), to work with another service if such is available.

Connection seems slow the last few days...quite a number of sites stalls while loading...but HTTP file downloads are blazing fast though. Wonder why?

i would have to say the speed is very inconsistent...it can be really fast at times and really slow other time....

anyway just would like to share my U Mobile story with u guys. i think i'm 1 of the pioneer of using Surf with U as i subscribed immediately to the U Surf RM78 plan (modem included) after the launched in March. anyway, the 1st 1 week was really good as i constantly experience speed upwards of 1 Mbps/sec. however, afterwards everything went downhill and i was connecting at speeds around 100 kbps only, hardly something u would expect from an HSDPA connection.

anyway, about 2 months ago, i started to get really fast connection again, but after 1 week or so, my modem started to behave really weird. it would constantly gave me the "Limited Service" "Not Found" status in the dialer. when i switched to my mobile phone and connect from there, everything is OK. made a few calls to customer service and most of the time their answer to me would "Sorry sir, you area is outside our coverage area"....i was like what? somehow only after 1 month+ of using the service my area suddenly become out of coverage.

so i resort to another way to test for connection and that is i went to Times Square and tried to connect there. I still got the same problem and cannot connect. so i just went up to the U Mobile store and ask them for help. to my disappointment, the person that helped me said that they're just having some network issue and that's why i can't connect. i came again a few days later and still i got the same problem, i went to the store again and the guy who helped me this time tested a few things and concluded that the problem is with my MODEM!!! it's broken and can't seem to connect in 3G mode.

so i went to lowyat service center and got the modem replaced in less that 10 minutes without even asking a single question.

moral of the story here is that, for those having bundled ZTE modem, be careful if you start having "Limited Service" or got signal but the status is only "C" rather than "PC" as your modem might be problematic. 2nd, don't waste your time with U Mobile customer service, they have no idea about the service that they're offering thus those "Sorry your area is out of coverage area" respond to my problems. 3rd, if u think you have problems with your modem, go ahead to the service center and get it replaced.

such a pity that a good and visionary company such as u mobile - their internet access is OK and their mobile TV service is GREAT! - have such poor customer service. currently i would not commit myself to their other service until they become more experienced and beef up their customer service.

anyway despite all those rumblings, i highly recommend U Mobile Broadband service, better than Maxis and Celcom (i've used both before) for me la at least

Why the ping time to KL server is so high?
I ping using streamyx is about 33ms only.

5GB. *tempts fate*  I have breached that limit since my first month but no capping yet though 

UMobile cover all malaysia?