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 AIRASIA, Services, Complains, & Q&A

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pryncez_81
post Aug 20 2009, 05:45 PM

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Joined: May 2009
From: Penang Island


QUOTE(SeLrAhC @ Mar 4 2008, 08:43 AM)
food is not important as it was a domestic flight... but the service... zzz

took jetstart and tiger airways... no such thingie...

i agree it is cheap... damn my boss for trying 2 save cost... but being cheap doesnt mean you have 2 give this kind of service... an extra smile or effort wont cost the airlines anything... telling the people to sit down wont cost anything...
no no... i am not blaming airasia for that water issue... but it is just funny that msian police/customs are like that... if that happens in the states... not only will all be sack.. the captain will have 2 resign n the airport authorities will be slapped with a big fine... on the part of airasia.. they should provide at least a bottle of water... because of the delay.. all shops were closed... n there was ntg left 2 eat...

the plane has not landed... there was no plane... at least tell the people to sit... they can form a line in 2 minutes...

imagine being sprayed with some kind of chemical directly into ur face?
i doubt they even have a customer service department
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I totally agree with you abt them having a customer serv. dept.
I was lucky enuf for not having the travelling troubles with air asia. BUt just some booking problems.
I have been trying to reach them for hours on the phone and all i get was pls hold there is no officer available.MY god so pissed u know
And then when i went online they had this online chat thing. I clicked it at first they said it will oonly take 12 mins.so i waited and waited for about 2 hours w/o moving or anythg just in case anyone comes to help! My god i go the same msg on screen "Please wait while we get some1 to help u" god! I was extremely angry! vmad.gif

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