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 AIRASIA, Services, Complains, & Q&A

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Ami Tsun
post Nov 11 2009, 04:04 PM

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yes, you can book with your IC or simply leave it blank.

can update online later, go to "manage my booking".
cheese85
post Nov 11 2009, 04:18 PM

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Dear Ami,

Thanks a lot... But unable to book now.. Airasia is congested since morning til now..OMG
Ami Tsun
post Nov 11 2009, 04:26 PM

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Hi cheese85,

Forget it if you are trying to get the zero fare...unless your travelling date is very very off peak season then got zero fare...
kiaukupek
post Nov 12 2009, 01:36 PM

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Ive just make reservation with aa, can someone tell me when i click the no check in baggage column, i am still being charge of rm 20 for max 15 kg check- in baggage
Putraskyline
post Nov 12 2009, 01:54 PM

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QUOTE(kiaukupek @ Nov 12 2009, 01:36 PM)
Ive just make reservation with aa, can someone tell me when i click the no check in baggage column, i am still being charge of rm 20 for max 15 kg check- in baggage
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Same for me. I tried many times to deselect that option. But cannot! Fed up, and lastly booking with the luggage fees. biggrin.gif
~tennisgal~
post Nov 12 2009, 03:49 PM

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Hi Air Asia experts, Im going to Bangkok this Dec. I want to confirm my time to check if there`s no delays.
Where to check ya? will they inform me if there`s any delay.. if yes when?
cruel_boy
post Nov 12 2009, 04:35 PM

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since when they start charging rm5 for online payments?!

tis is stupid. im suppose to pay my bank to use credit card, and airasia too? how else do they expect ppl to make payment then? blood sulking AIRASIA!!!
wacko_joy
post Nov 12 2009, 04:46 PM

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Sigh! I make a wrong decision on the date. Can I lengthen the date?
gidlcin
post Nov 12 2009, 05:02 PM

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QUOTE(cruel_boy @ Nov 12 2009, 04:35 PM)
since when they start charging rm5 for online payments?!

tis is stupid. im suppose to pay my bank to use credit card, and airasia too? how else do they expect ppl to make payment then? blood sulking AIRASIA!!!
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cheap n yet u still complain! doh.gif
rayfoo
post Nov 12 2009, 07:38 PM

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anyone use the web check in facility? any good?
Ami Tsun
post Nov 13 2009, 01:53 AM

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QUOTE(rayfoo @ Nov 12 2009, 07:38 PM)
anyone use the web check in facility? any good?
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print boarding pass at home.., so that can bypass the long line at check in counter. Then be at the airport 1hr before flight time to drop your check in baggage. I know at LCCT, if domestic flight, baggage drop is at counter 68 or 69. If no check in baggage, still need to go there, show the boarding pass and get it "stamp".

alternate method, use the check in kiosk at the airport.


Added on November 13, 2009, 2:02 am
QUOTE(~tennisgal~ @ Nov 12 2009, 03:49 PM)
Hi Air Asia experts, Im going to Bangkok this Dec. I want to confirm my time to check if there`s no delays.
Where to check ya? will they inform me if there`s any delay.. if yes when?
*
I think you meant flight time changes or flight rescheduled?

Go to "Manage Booking" (under "Manage My Booking'), and find your itinerary. It'll be shown there if the flight time is rescheduled, and with this, the flight number will be different too.

I've previously received sms and e-mail notification about changes. But I've heard some complaints never received notification.



This post has been edited by Ami Tsun: Nov 13 2009, 02:02 AM
david_kiat
post Nov 13 2009, 08:30 AM

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Does it matter if my date of birth is wrongly entered ?
It is not possible to change it via self service online.
Putraskyline
post Nov 13 2009, 09:22 AM

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QUOTE(Ami Tsun @ Nov 13 2009, 01:53 AM)
print boarding pass at home.., so that can bypass the long line at check in counter.  Then be at the airport 1hr before flight time to drop your check in baggage.  I know at LCCT, if domestic flight, baggage drop is at counter 68 or 69.  If no check in baggage, still need to go there, show the boarding pass and get it "stamp".

alternate method, use the check in kiosk at the airport.


Added on November 13, 2009, 2:02 am

I think you meant flight time changes or flight rescheduled?

Go to "Manage Booking" (under "Manage My Booking'), and find your itinerary.  It'll be shown there if the flight time is rescheduled, and with this, the flight number will be different too.

I've previously received sms and e-mail notification about changes.  But I've heard some complaints never received notification.
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Actually if you have no bag to check in, you can go through at the guard there. They will "stamp" for you.
babycherie
post Nov 13 2009, 09:30 AM

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hello guys~

i got my ticket apporved
with some ticket without passport number filling in.
(bcos some of my friends,dun have passport yet)

so where can i refill the passport number?


stimix
post Nov 13 2009, 09:39 AM

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Just follow this way..can liao:

QUOTE(Ami Tsun @ Nov 13 2009, 01:53 AM)
Go to "Manage Booking" (under "Manage My Booking'), and find your itinerary. 
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cyclone9
post Nov 13 2009, 01:51 PM

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QUOTE(david_kiat @ Nov 13 2009, 08:30 AM)
Does it matter if my date of birth is wrongly entered ?
It is not possible to change it via self service online.
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i not sure maybe some ppl can help him here? whistling.gif
rockdaman
post Nov 13 2009, 02:16 PM

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I am taking flight from LCCT to Macau at 12:15P.M but i am located at johor bahru so i have to take flight from j.b to LCCT at 9:25A.M and arrive at 10:10A.M. I am wondering whether i can check in on time for my macau flight.

I m new to air asia flight and i m afraid of missing flight. Please advice. thank you.
Cas
post Nov 13 2009, 02:26 PM

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QUOTE(rockdaman @ Nov 13 2009, 02:16 PM)
I am taking flight from LCCT to Macau at 12:15P.M but i am located at johor bahru so i have to take flight from j.b to LCCT at 9:25A.M and arrive at 10:10A.M. I am wondering whether i can check in on time for my macau flight.

I m new to air asia flight and i m afraid of missing flight. Please advice. thank you.
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Honestly that's a risk because AA might delay their flights from JB to LCCT. Why not just take a bus/flight and come down to KL a day earlier? You can check it in Tunes hotel just to be safe. Just my opinion tho.
kucingfight
post Nov 13 2009, 02:30 PM

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yeap agree, always reserve at least 4hours for the nxt connecting flight.

or better still, to be safe than sorry, can overnite @ the airport, or @ tune hotel
stimix
post Nov 13 2009, 02:57 PM

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Currently AA frequency of consolidating & changing flight tim ing are high...They can change the timing earlier or later by hours...So even 4 hrs also not safe...

Better stay overnite or take bus from JB which is safer although time taken diff story...

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