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 hong leong ebroking, anyone call me more about this ?

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kb2005
post May 5 2009, 01:28 PM

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I'm okay this mroning. Can set selling and buying Q as usual. My portfolio also appears to be okay.
shoduken
post May 5 2009, 02:51 PM

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I use jor HLe for 2 year, no problem wor lol..

The only problem I think they got bug with the portfolio, sometimes they show wrong info on my average price, but when statement come is right.. cuz sometimes it excited me, showing me earning more than I buy lol.. How i WISH it was true xD
debbieyss
post May 5 2009, 03:25 PM

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no mood to trade today, tried since 8.30am to access the website but can't get in. It said user denied etc...

Called them up, i was told that their system is down....aikss......
asambuffett
post May 5 2009, 06:38 PM

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QUOTE(shoduken @ May 5 2009, 02:51 PM)
I use jor HLe for 2 year, no problem wor lol..

The only problem I think they got bug with the portfolio, sometimes they show wrong info on my average price, but when statement come is right.. cuz sometimes it excited me, showing me earning more than I buy lol.. How i WISH it was true xD
*
im also using it more than a year ....

this is the 1st time im having problem with hle...

btw, still cant see my portfolios... sad.gif


kb2005
post May 5 2009, 07:20 PM

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QUOTE(asambuffett @ May 5 2009, 06:38 PM)
im also using it more than a year ....

this is the 1st time im having problem with hle...

btw, still cant see my portfolios... sad.gif
*
Did you call them to check ?
asambuffett
post May 6 2009, 11:24 AM

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QUOTE(kb2005 @ May 5 2009, 07:20 PM)
Did you call them to check ?
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tried calling since yesterday........its engaged.. 03 77288222

still no portfolios....

ok, at last got them...n the answer is System problem....(expected)

This post has been edited by asambuffett: May 6 2009, 11:34 AM
jex-koi
post May 6 2009, 04:33 PM

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Hi guys,

Wondering about HLe's US trading.

Is it possible to place USD into that account, and use it for trading US stocks? If not, any other banks have this kinda service?

Or must all of it be in MYR, and any buy/sell will be based on that day's FX?

Thx!
kb2005
post May 6 2009, 07:39 PM

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QUOTE(jex-koi @ May 6 2009, 04:33 PM)
Hi guys,

Wondering about HLe's US trading.

Is it possible to place USD into that account, and use it for trading US stocks? If not, any other banks have this kinda service?

Or must all of it be in MYR, and any buy/sell will be based on that day's FX?

Thx!
*
If i'm not mistaken, HLe can't trade oversea. Correct me if i'm wrong!
PBB boleh
post May 6 2009, 11:12 PM

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I though u could trade singapore shares?


Added on May 6, 2009, 11:24 pmhm... I still cant get excess to my acc. balance and my portfolio info, anybody else having same prob.?

This post has been edited by PBB boleh: May 6 2009, 11:24 PM
kv165
post May 7 2009, 08:02 AM

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I think now can trade US, UK, HK, & S'pore share, received a letter from them recently. But not sure how to trade.
zamans98
post May 7 2009, 08:32 AM

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QUOTE(PBB boleh @ May 6 2009, 11:12 PM)
I though u could trade singapore shares?


Added on May 6, 2009, 11:24 pmhm... I still cant get excess to my acc. balance and my portfolio info, anybody else having same prob.?
*
mine as well, no portfolio, no balance etc. How to trade? cry.gif
kv165
post May 7 2009, 08:48 AM

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QUOTE(zamans98 @ May 7 2009, 08:32 AM)
mine as well, no portfolio, no balance etc. How to trade?  cry.gif
*
No problem for me. Alls well.
mmusang
post May 7 2009, 09:57 AM

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HLE promise to recover portfolio and missing features by today, but im still cannot see the portfolio
jex-koi
post May 7 2009, 10:45 AM

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I saw this pdf file here, and it states the fees for HK, SG, AUS, US, & UK.

Anyone trading in these markets, especially US?
kb2005
post May 7 2009, 01:33 PM

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QUOTE(mmusang @ May 7 2009, 09:57 AM)
HLE promise to recover portfolio and missing features by today, but im still cannot see the portfolio
*
Did they tell you the reason of the probelm ?
mmusang
post May 7 2009, 01:46 PM

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email from HLE
QUOTE
HLeBroking

May 5 (1 day ago)

Dear valued clients,

We sincerely regret to inform that we had a technical problem this morning which resulted in our clients not able to access the HLeBroking website this morning. Currently, we are also in the process of restoring some of the trading and portfolio information.

In the interim, we would appreciate if you could carry out the following steps:

·            My Portfolio à For share portfolio checking, you may check the balance under ecTrade>>Trading Info (corner right bottom).

·            Current Position & Settlement Instruction à Kindly call the enclosed list of staff for assistance.

We expect the trading and portfolio information to be fully restored by Thursday. You can carry out the buy and sell trading as usual and please call the officers below for immediate assistance.

We sincerely apologize for the inconvenience caused.

Regards



Added on May 7, 2009, 1:52 pmFYI, for average prices, they use FIFO technics to count ur stock ave prices. im not sure how they do it, since im also in confuse.

This post has been edited by mmusang: May 7 2009, 01:52 PM
PBB boleh
post May 7 2009, 02:08 PM

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System seems to be back to normal, can check $ balance and stuff now....
elley
post May 7 2009, 02:36 PM

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I'm a newbie here. Currently using HLebroking for KLSE, but i wanted to trade for SG, UK, US, HK market, but cant find where to view & perrform the trade. Anyone know which link to click?


PBB boleh
post May 7 2009, 02:56 PM

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QUOTE(elley @ May 7 2009, 02:36 PM)
I'm a newbie here. Currently using HLebroking for KLSE, but i wanted to trade for SG, UK, US, HK market, but cant find where to view & perrform the trade. Anyone know which link to click?
*
I think u can only view those market online, to actually trade them u might need to call direct to HLE. Just drop them a line.
mmusang
post May 7 2009, 04:43 PM

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QUOTE
Dear valued clients,

With reference to our earlier email dated 5th May 2009 on the above matter, please be informed that the “Current Position” page has been restored under ‘My Account’. Please note that the "Payment >> Settlement” function is also restored.

Nevertheless, the “My Portfolio” function will only be fully restored on Monday 11thMay 2009. In the interim, you can still check the share balance under ecTrade>>Trading Info (corner right bottom).

We sincerely apologize for the inconvenience caused and please be assured that the data integrity is intact.

Should you require any further assistance, please do not hesitate to call our helpdesk at 603-77288222. Alternatively, you can send us e-mail via helpdesk@hlib.hongleong.com.my
dattebayo

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