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 Your eXPerience on ACPP, is it worth or not?

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TSBalok
post Feb 25 2008, 08:03 PM, updated 18y ago

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I think to buy ACPP for my mac but 2 ACPP cost more than RM1k.

I never buy an ACPP before and I heard that I need to buy ACPP before 1 year warranty is over.

so ACPP user, is it worth investing RM1k++ for ACPP? do you encounter any problems after 1 year warranty ended? icon_question.gif
cutekid
post Feb 25 2008, 08:12 PM

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would like to know which machine you using....
TSBalok
post Feb 25 2008, 08:23 PM

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iMac and Macbook smile.gif
tinkerbel
post Feb 25 2008, 09:31 PM

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@Balok,
It's hard to tell when it comes to these technical stuff; I would spend the $ to get peace of mind. Besides, it's RM1k++ for 2 ACPPs - I had to fork out RM1k++ for mine (and that's just for 1 unit!)
1zR4eL
post Feb 25 2008, 09:36 PM

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for me its worth it to get peace of mind. u never know when shit happen
cutekid
post Feb 25 2008, 09:44 PM

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QUOTE(Balok @ Feb 25 2008, 08:23 PM)
iMac and Macbook smile.gif
*
highly advise mac book to get ACPP......
you can spend few thousand to buy the machine,
why not spend a few hundred more to get ACPP
and nothing to worry in another 2 years time..... rclxms.gif
suiryuu
post Feb 25 2008, 09:51 PM

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QUOTE(Balok @ Feb 25 2008, 08:03 PM)
I think to buy ACPP for my mac but 2 ACPP cost more than RM1k.

I never buy an ACPP before and I heard that I need to buy ACPP before 1 year warranty is over.

so ACPP user, is it worth investing RM1k++ for ACPP? do you encounter any problems after 1 year warranty ended?  icon_question.gif
*
hey macbook pro ACPP cost me RM1299. kill me u know ? well if u wanna buy at Ebay sure cheaper lo. haha but i get mine at machines
MacDaNife
post Feb 25 2008, 10:10 PM

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I've bought ACPP for all my macs except my newest two.

My MBP which is almost a year old is without ACPP. Actually, I think I won't bother as I've probably voided the warranty with the harddrive upgrade anyways. I'm unsure if I'll spring for ACPP for the Air...

In the end, not having ACPP is living dangerously. Apple repairs are often more expensive than the second-hand value of the machine. Makes replacing the faulty Mac with a new one very tempting...
BegRedBarr
post Feb 25 2008, 10:22 PM

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First off, the ACPP is plain old vanilla "insurance", its called piece of mind in that anything happens to your Mac (but please read what is covered and what is not) you can scream, shout and b**** to Apple to get it fixed.

You might wanna skip purchasing an ACPP for your iMac but if you lug your MB around, I think it is a good idea to at least spend your hard earned cash on getting one for it, since as a portbale unit it will get a lot of wear, carry and tear.

Lastly, SHOP AROUND for your ACPP. Basicly, what you are buying is a bunch of NUMBERS. Let me repeat this: SHOP AROUND.

Inside the ACPP box is some bunch of papers and a CD (some sort of diagnostics application I never bother installing). THATS ALL. The important part of the mostly empty box is the ACPP number which is required to tie your Mac's serial number to the ACPP you bought. So buy from a reliable source, and shop around for the best price.

A general rule is, if you machine (Mac+PC or anything electrical) works great for 6 months, it will work great until something major happens (lighting, drop from the sky, you poke it with a knife, etc). My 1st Mac Mini died within a month (bad mutha-board), and I got it replaced with a new one (its still working after 2 years plus and yes I did bought an ACPP for it).

Hope this helps...
TSBalok
post Feb 25 2008, 10:35 PM

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QUOTE(BegRedBarr @ Feb 25 2008, 10:22 PM)
First off, the ACPP is plain old vanilla "insurance", its called piece of mind in that anything happens to your Mac (but please read what is covered and what is not) you can scream, shout and b**** to Apple to get it fixed.

You might wanna skip purchasing an ACPP for your iMac but if you lug your MB around, I think it is a good idea to at least spend your hard earned cash on getting one for it, since as a portbale unit it will get a lot of wear, carry and tear.

Lastly, SHOP AROUND for your ACPP. Basicly, what you are buying is a bunch of NUMBERS. Let me repeat this: SHOP AROUND.

Inside the ACPP box is some bunch of papers and a CD (some sort of diagnostics application I never bother installing). THATS ALL. The important part of the mostly empty box is the ACPP number which is required to tie your Mac's serial number to the ACPP you bought. So buy from a reliable source, and shop around for the best price.

A general rule is, if you machine (Mac+PC or anything electrical) works great for 6 months, it will work great until something major happens (lighting, drop from the sky, you poke it with a knife, etc). My 1st Mac Mini died within a month (bad mutha-board), and I got it replaced with a new one (its still working after 2 years plus and yes I did bought an ACPP for it).

Hope this helps...
*
so if my Macbook works great for the first 6 month, it is recommended to buy ACPP because if something happen like spilled water or drop to lake. Is this why ACPP for Macbook is more important than iMac? hmm.gif
suiryuu
post Feb 25 2008, 10:37 PM

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QUOTE(Balok @ Feb 25 2008, 10:35 PM)
so if my Macbook works great for the first 6 month, it is recommended to buy ACPP because if something happen like spilled water or drop to lake. Is this why ACPP for Macbook is more important than iMac?  hmm.gif
*
well self mistake also got cover meh ? if drop to lake or water go inside also cover de ah ?
tishaban
post Feb 25 2008, 10:44 PM

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QUOTE(suiryuu @ Feb 25 2008, 10:37 PM)
well self mistake also got cover meh ? if drop to lake or water go inside also cover de ah ?
*
They don't cover user stupidity biggrin.gif Of course if you get to con the tech support person that your Mac died because of a manufacturing defect instead of a stupid move then all the more power to you but don't expect the Apple tech support person to be dumb lah biggrin.gif

I buy ACPP for all my previous Apple laptops. My iBook had a line in the LCD about 2 years 10 months into its life (back in December 2007). ACPP saved the day. As BegRedBarr said, shop around for ACPP. You can buy it on ebay and still use the numbers.

suiryuu
post Feb 25 2008, 11:10 PM

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QUOTE(tishaban @ Feb 25 2008, 10:44 PM)
They don't cover user stupidity biggrin.gif Of course if you get to con the tech support person that your Mac died because of a manufacturing defect instead of a stupid move then all the more power to you but don't expect the Apple tech support person to be dumb lah biggrin.gif

I buy ACPP for all my previous Apple laptops. My iBook had a line in the LCD about 2 years 10 months into its life (back in December 2007). ACPP saved the day. As BegRedBarr said, shop around for ACPP. You can buy it on ebay and still use the numbers.
*
haha yeah that's y i'm asking those stupidity also included meh. HAHA.
sonnettech-asia
post Feb 25 2008, 11:14 PM

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look at it as an investment. when you want to sell it after 1-2 year. your mac will cost more because of the Apple care.
darkimp
post Feb 26 2008, 12:27 AM

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QUOTE(sonnettech-asia @ Feb 25 2008, 11:14 PM)
look at it as an investment. when you want to sell it after 1-2 year. your mac will cost more because of the Apple care.
*
true. i think it is just one dollar per day investment. You can have a peace of mind and no need worry when the mac having any problem. It is important too if you want to resell you mac, you will got higher price if under warranty. smile.gif
yawhong
post Feb 26 2008, 05:31 AM

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ya definitely worth it... i think ebay is quite cheap.. just get it from ebay...
lil twist
post Feb 26 2008, 12:17 PM

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QUOTE(BegRedBarr @ Feb 25 2008, 10:22 PM)
First off, the ACPP is plain old vanilla "insurance", its called piece of mind in that anything happens to your Mac (but please read what is covered and what is not) you can scream, shout and b**** to Apple to get it fixed.

You might wanna skip purchasing an ACPP for your iMac but if you lug your MB around, I think it is a good idea to at least spend your hard earned cash on getting one for it, since as a portbale unit it will get a lot of wear, carry and tear.

Lastly, SHOP AROUND for your ACPP. Basicly, what you are buying is a bunch of NUMBERS. Let me repeat this: SHOP AROUND.

Inside the ACPP box is some bunch of papers and a CD (some sort of diagnostics application I never bother installing). THATS ALL. The important part of the mostly empty box is the ACPP number which is required to tie your Mac's serial number to the ACPP you bought. So buy from a reliable source, and shop around for the best price.

A general rule is, if you machine (Mac+PC or anything electrical) works great for 6 months, it will work great until something major happens (lighting, drop from the sky, you poke it with a knife, etc). My 1st Mac Mini died within a month (bad mutha-board), and I got it replaced with a new one (its still working after 2 years plus and yes I did bought an ACPP for it).

Hope this helps...
*
mind elaborate more why should not invest on ACPP for iMac??? unsure.gif
vetkin_gray
post Feb 26 2008, 12:28 PM

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acpp does not cover accidental damage.. so if u dropped, spilled milk on ur macbook, ur not covered.

i don't think its worth the price (1k++).. btw i nvr bought the ACPP before
cutekid
post Feb 26 2008, 03:26 PM

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iMac ACPP is only RM609 is worth to get......
warranty cover for mouse & keyboard as well......
one key of your keyboard not function just claim a new one....
cannot scroll down for your mighty mouse just claim a new one.....
advantage of ACPP...... biggrin.gif
tishaban
post Feb 26 2008, 03:47 PM

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QUOTE(vetkin_gray @ Feb 26 2008, 12:28 PM)
acpp does not cover accidental damage.. so if u dropped, spilled milk on ur macbook, ur not covered.

i don't think its worth the price (1k++).. btw i nvr bought the ACPP before
*
vetkin_gray, different people have different tolerances. It would help to explain your decision if you actually tell us how many Macs you've had before and how long you've kept them.

Here's my list

2001 iBook G3. Power supply died before the 3-year period was up, reed switch died within year 2. Both fixed myself but ACPP would've covered it easier, cheaper and faster.
2003 iBook G3. Reed switch died in year 2. Also should've bought ACPP but forgot biggrin.gif
2005 Powermac G5. So far going strong. Didn't buy ACPP.
2005 iBook G4. LCD developed a line. ACPP paid for itself.
2006 Mac Mini. Internal combo drive died. I can reinstall OSX but can't install Windows/Linux from external CDROM. ACPP would've paid for itself but didn't buy it.
2007 Macbook. So far still going strong. Bought ACPP.
2008 MBA, will buy ACPP.

I've been owning Macs since 1991. I would buy ACPP for laptops, probably won't for desktops. I have never bought ACPP at a retail store unless there was a huge discount. I usually buy used or through ebay.


lokgotz
post Feb 26 2008, 04:33 PM

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I just found out that batteries are not covered by ACPP.

I just sent my MacBook in to VR Technology 2 hours ago and they told me that my battery is not covered under ACPP. My battery health is just 25% (According to iStat Pro and CoconutBattery).

The lady said that ACPP will only cover the battery if the battery doesn't charge. My battery still charges but can only use for about 45 minutes at "full charge".

I think ACPP is worth it as it'll give you peace of mind even when your 1 year Apple Limited Warranty is up.

Anyway, my MacBook is with VR Tech now for, according to them, a motherboard change (because the Ethernet doesn't work), palm rest change (mine is the first generation MacBook that suffers from discolouration) and power adapter change (sometimes can charge, sometimes doesn't).

All these for RM689(ACPP price), though I have to fork out RM580 (exchange) or RM700 (new battery) for the battery.


Added on February 26, 2008, 4:42 pm
QUOTE(tishaban @ Feb 26 2008, 03:47 PM)
I've been owning Macs since 1991. I would buy ACPP for laptops, probably won't for desktops. I have never bought ACPP at a retail store unless there was a huge discount. I usually buy used or through ebay.
*
Used?? can buy used ACPP? I thought once it's registered, it's tied to the registered Mac?

This post has been edited by lokgotz: Feb 26 2008, 04:42 PM
Onso
post Feb 26 2008, 06:11 PM

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I'm on my third battery for a Macbook Pro and I never paid for it to be replaced.
First replacement was for a safety recall with all the exploding laptop batteries a year back. And the 2nd replacement was just replaced yesterday (I love battery cycle count == zero) because BatteryUpdate 1.3 broke the battery.

I feel like I'm walking a very thin tightrope here cause I didn't buy ACPP and any catastrophic failure to my MBP will be absolutely dreadful. But hopefully this thing will still go strong for the next few years as I only need a few more to earn enough to fund a replacement.
BegRedBarr
post Feb 26 2008, 06:14 PM

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I mentioned skipping the iMac since the iMac gets less used and abused unlike a portable, so that will save you some bundle of cash. But if you insist....

On another note: Dell has the optional Complete Cover protection plan on their machines, which covers spills and accidents as well. So if you are a clumsy person or was cursed by a powerful witch, this is a good idea to get...
tinkerbel
post Feb 26 2008, 07:03 PM

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@BegRedBarr,
How can U even compare the Apple OS with a Dell? tongue.gif

@lokgotz,
I sure didn't know battery wasn't part of the ACPP - thank God i changed mine earlier *smiles*. Well, U could go find someone who's got an less than 1 year MB and replace his batt with urs; get him to take his back to the Apple Store for a new one [gulps... i'm not supposed to be teaching all these things here!]
kwekeugene
post Feb 26 2008, 07:59 PM

 
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My battery still holds it charge nicely but has quite some cosmetics damage tongue.gif

Still under 1 year warranty tongue.gif
tinkerbel
post Feb 26 2008, 08:34 PM

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@kwekeugene,
Cosmetic damage? What U do with it lah?
kwekeugene
post Feb 26 2008, 09:04 PM

 
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It's nothing much really. Just a few small chips due to some rough handling sad.gif
tinkerbel
post Feb 26 2008, 09:29 PM

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@kwekeugene,
It's alright since the batt pack is at the bottom of the unit smile.gif Ok, back to topic on ACPP
lokgotz
post Feb 26 2008, 09:33 PM

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QUOTE(tinkerbel @ Feb 26 2008, 07:03 PM)
@lokgotz,
I sure didn't know battery wasn't part of the ACPP - thank God i changed mine earlier *smiles*.  Well, U could go find someone who's got an less than 1 year MB and replace his batt with urs; get him to take his back to the Apple Store for a new one [gulps... i'm not supposed to be teaching all these things here!]
*
ok....never thought of that....but i dont think i'll do it lah.....i am a noble fellow....hehehe
civic98
post Feb 26 2008, 11:20 PM

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I voted worth, the peace of mind that comes with it is worth every cent! But I guess one of the main reason is because I bought it at RM699... Haha...

Anyway bout my battery, got a replacement about half a year back because capacity was running low, they didn't ask for ACPP, didn't even test the battery.

My new battery is running well. Just one funny thing, the load cycle sometimes just reset itself, now it shows only 4 load cycles...
tinkerbel
post Feb 27 2008, 09:40 AM

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@lokgotz,
I wouldn't have done that too; guess our folks taught us well huh? *grins*

@civic98,
Your batt keeps resetting its load cycle? Er well I guess it's a good thing if U like seeing a lowered load cycle; btw at what load cycle does it self-reset? I'd been using my battery v much; i'm at my 39th cycle now sad.gif
mizuan
post Feb 27 2008, 09:46 AM

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QUOTE(BegRedBarr @ Feb 26 2008, 06:14 PM)
I mentioned skipping the iMac since the iMac gets less used and abused unlike a portable, so that will save you some bundle of cash. But if you insist....

On another note: Dell has the optional Complete Cover protection plan on their machines, which covers spills and accidents as well. So if you are a clumsy person or was cursed by a powerful witch, this is a good idea to get...
*
I thought of skipping the ACPP for my iMac but decided to get one before the 1st year warranty expires, just in case. Well, it paid off indeed. The combo drive suddenly decides to vomit every type of disc that goes in and when I took it for service, the logic board caput! cool.gif

I got if fixed FOC whistling.gif
tinkerbel
post Feb 27 2008, 12:08 PM

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A friend's MB HDD died - she spent ~RM280 on the 80GB and RM150 on service charges. If anything else goes wrong, it would have been worth the ACPP tongue.gif
yawhong
post Feb 27 2008, 04:22 PM

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QUOTE(tinkerbel @ Feb 26 2008, 07:03 PM)
I sure didn't know battery wasn't part of the ACPP - thank God i changed mine earlier *smiles*.  Well, U could go find someone who's got an less than 1 year MB and replace his batt with urs; get him to take his back to the Apple Store for a new one [gulps... i'm not supposed to be teaching all these things here!]
*
haha are you sure it work? erm this is really a good idea!
tinkerbel
post Feb 27 2008, 04:44 PM

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@yawhong,
I don't know if it'll work but i don't think they trace battery serial numbers with the unit - thus it should work tongue.gif
jonest
post Feb 27 2008, 05:54 PM

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Definitely worth it... another RM899 for my macbook.... it's less than RM450 pa / RM1.23 per day......

Friend of my bros sent his macbook for bluetooth and it costs almost RM1K!!!!

The choice is yours...
civic98
post Feb 27 2008, 07:08 PM

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QUOTE(tinkerbel @ Feb 27 2008, 09:40 AM)
@lokgotz,
I wouldn't have done that too; guess our folks taught us well huh? *grins*

@civic98,
Your batt keeps resetting its load cycle?  Er well I guess it's a good thing if U like seeing a lowered load cycle; btw at what load cycle does it self-reset?  I'd been using my battery v much; i'm at my 39th cycle now sad.gif
*
I don't really know when, sometimes it just goes back to 1, well I don't care much about the cycle count, the important thing is the capacity & charge numbers. Funny thing though, my capacity suddenly drops to 88% cry.gif

QUOTE(tinkerbel @ Feb 27 2008, 12:08 PM)
A friend's MB HDD died - she spent ~RM280 on the 80GB and RM150 on service charges.  If anything else goes wrong, it would have been worth the ACPP tongue.gif
*
I got a HDD replacement once, along with it came a few scratches on my Macbook cry.gif Anyway at the same time I bought a bigger HDD and got them to put it in & install everything back for me.

QUOTE(tinkerbel @ Feb 27 2008, 04:44 PM)
@yawhong,
I don't know if it'll work but i don't think they trace battery serial numbers with the unit - thus it should work tongue.gif
*
I don't think they do either, cause when I replaced my battery, they didn't check anything.
tinkerbel
post Feb 27 2008, 10:06 PM

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@civic98,
Her HDD went in with nothing and came back with Leopard installed! I haven't had the chance to play around with the updated OS but will probably kidnap her MB for the weekend or something *grins*

Also, I don't think there's a need to worry about the battery cause mine too sometimes show 88% health but it does go back up to 90%+ the next time I check it.
lil twist
post Feb 28 2008, 09:10 PM

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is it worth it to buy ACPP for ipod?? sweat.gif
tinkerbel
post Feb 28 2008, 10:40 PM

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@lil twist,
I don't think many invests in an ACPP for an iPod - then again, I'm no iPod user so it's best I shut up on this question *grins*
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post Feb 28 2008, 11:34 PM

 
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I don't think so. You probably would get a new iPod by then tongue.gif

But then again, ACPP for iPods are much cheaper. If you do get, get it for the HD iPods, not the flash drives. The HD tends to die early if you don't be careful.

 

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