Just FYI...the guy's idea of troubleshooting was to use his own laptop and his own iZZi modem to check the signal.  As long as his signal was strong, he was satisfied everything was ok.  He told me all he could do was run the diagnostics and just bring it back to HQ for the network guys to analyze.

Haven't heard back from him since he came over.  Sigh...guess it's time to start calling them again.  Wouldn't be surprised if they closed my ticket as well.

Ahh...it's my favorite a$$hole, Daryn Axellus.  What's the matter D?  Run out of spam for WordUp?

And for your information, my signal is at 100%, but my speed is crap.  Do I really need to invite Dinesh Nair over here to point out what an ignorant fvcktard you are when it comes to tech stuff?  Maybe you should take the time to read the rest of the posts in the thread before you start mouthing off.