To my knowledge, izzi uses Radio Frequency. It will not get affected by the rain. but as for thunder, it might affect a little. but never closes down connection.
I've been using izziyou from nov... so far, there is only once where i get to connect but not manage to surf... but that was for about 5 hours... but after that, it was fine.
And as for gaming wise, frankly speaking... i do not encourage to apply izzi for those heavy gamers such as DOTA.
I suggest that you call them up again.

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Added on April 8, 2008, 12:56 amopps ... wrong quote

Hi all, i'm not familiar with all the error that u guys facing. I'm using iZZi and it works fine. So does my friends in Damansara and others. As an IT person for almost 13 years (dial up time). Wireless is something unpredictable. Some areas can get good signal and some not at all even though it's within the coverage area. So if you telling the IZZI SALES were lying then i bet they don't. I have another Chinese friend studying at TAR and staying in Platinum Hill condo at Tmn melati which is he told me it's within Gombak coverage since the sale person told them the nearest Base Station were in Gombak. But he can't surf much and he's staying in 15th floor. They were cursing IZZI like hell and the tech guy came and then found out from the balcony that he can't see gombak town from there. Wanna know why? becoz thre's a hill blocking the gombak view. The hill near LRT putra station. So to my point of view. If the Base Station is behind the hill..for sure u can't get the signal from there. So it's not they were lying or they suck. It's becoz they didn't know where is your exact location and your surroundings environment. Coz this is really important ...let say if there's a building blocking your side. Then your signal will get worst.

Another thing, this is wireless not using ASDL cable. I can say it's something like handphone coverage (even though they - IZZI -  were using FM i-burst technology). Let's take example you were using handphone, in some cases in some areas. While you were talking with your friends then so suddenly you can't listen to what your friends were saying and it's like cutting off. If this happen to handphone, so does all wireless internet. Be it iZZi, Maxis , celcom and digi. Maxis sucks bigtime coz they will throttle you. Celcom then always disconnect, digi even worst, iZZi then most easiest and also depends on location. So does all other wireless provider. Even though they said they had coverage here and there. But it happens just like what most of you here saying bout iZZi. It's all the same. Most of my friends were using iZZi and out of 20 friends only 3 had issues with slow downloading and they already refund since the tech person can't help them. So it depends on your location and also LUCK.

If you come to my office at 31st Floor at Putra place in The Mall building. My office currently is using iZZi PRO with Belkin router. For the 1st week the signal is DAMN slow. The tech guy (Malay guy) came and tested out with his antenna and it didn't help much and the speed is like max 300kbps. Then later he come again with his colleague. Ping here and there, setting the router but still slow. Then they change the Lan cable.. guess what.. Finally our office got 1mb of Download. I'm surprised. It's the cable faulty. My manager actually wanna refund the IZZI pro thing and we were doin testing with CELCOM while the iZZi people find solution for us. But the thing is, CELCOM can get only 600kbps max and it keeps disconnect every single minute. Maxis pula sucks big time coz they can't reach higher floors (only up to 3rd floor), DiGi also..and to be honest..all these maxis, celcom and Digi frequent disconnect..not even pass 1 minute..it keeps disconnect... IzzI is reliable and it didn't disconnect. So when IZZI tech person managed to solve the prblem. Our office stick with them now ever since.

One advice, before you purchase anything from wireless company. Make sure u asked them for a site testing at your home or office, etc. As far as i concern. Only IZZI provide such service. But my friend when to PC fair they said they don't have such service. weird?  But when he called the customer service they said they have such service and the sales person did came to my friend house. I bet the PC fair booth were their reseller or Agent. make sure you tested it first since iZZi provide such services for FREE. Why not give them a try. I don't see maxis and others have such service. Also if you living on top floors apartment or office. Just go for iZZi first since others wireless provider sucks at higher floors.

I'm so sorry to hear about C@t situation. It happened to my friends (only 3 la). I understand coz we paid. What to do? This is wireless...it's like that. It's UNPREDICTABLE.