hi ppl... anyone using Izzi around Bkt Jalil.... I just sign up with Izzi on monday. To date my speed is hovering around 100Kb/s Which is bullsh*t. I wanna see wat is the average speed around Bkt Jalil. Maybe i have done something worng or didnt setup the izzit correctly

wat good news.... i brought my modem to the office today... the speedtest result is awesome... 900+kb/s. Wat good news anodize? will there be a new tower?

can someone pls help me? I wanna get my refund but i have exceeded the 7 days trial period. I was away on business trip so i couldnt meet the dateline. IS there anyway i can get the refund for 11 month instead of 9 monts? seriously i am really disappointed with the service. 100kbps some time 50 is really not acceptable. i am paying a premium here but wat i am getting is sub par serivce. I log 2 complain but they enevr even got back to me.. Wat the hell is thta?

Today was the day that i flip out at the IZZI service. I have been taking all this BS from them since the day I sign up. Its been over 3 weeks now since I sign up for the IZZIpro package, from first day my download speed never exceed 100kbps. I have been holding my ballls because i only have myself to blame for paying upfront to a dubios ISP. But i totally lost it this morning when it took me 1.5 hr to download my emails. There was a very important email tat didnt reach me until it was too late. So i have to drag my Jet lagged ass off my bed to the office and reply 1 email. You can imagine my mood by then, to top if off i have logged a case with the technical support last week but being the imbecile that they are, they didnt call me as promised. So i call them up again ask "nicely" wat had happen to my connection and how come no one called me as promised. I have to admit i steped over the line because i was using all sort of colourful market vlugarity at him. He HUNG UP on me. which is fine because i needed sometime to cool off and come to my senses. I call them up again and ask to speak to a manager. There i calmly told them what happen and that i am not happy with the service. here is the best part, instead of trying to pacify me he said " if you are not happy with the service you should have gotten your refund before your 7 days was up" WAT the ....From day one when i call the tech support they have been asking me to get my refund instead of trying to improve on their service. That really ticked me off cause u see even if we get our refund before 7 days we need to pay 180 and god knows how much for the registration. they have already made money off us with their stupid refund policy so they never even bother to try and improve their service. I have been a a crusade to make sure that no one else get con by Izzi. Sorry Anodize... I admit that ou are a very good agent but I think Izzi is a really bad ISp. ha... there i have let off some steam... Anyway is there anyway we can make them pay? How can we make the authority to take notice of our plea.? Seriously i feel that i have just been con but there is nothing i can do about it

This post has been edited by Goneraz: Jun 20 2008, 12:30 AM

If only i have sign my package from you. Anyway wat is your advice? Should i just put up with them and hope that they imporve on their serivce? Anyway i have purcahse a HSDPA modem today. was planning to sign up with celcom.

Anodize wat is the process for refund? I lost my receipt and boxes. So can i just bring the modem to the office and ask for a refund? I paid using my credit card 0% interest. So does that mean that they will deduct directly from my credit card?

Thanks bro...anyway u know anything about this wimax thingy. If you are an agent with them i will definately sign up with u... Actually i am considering streamyx 4Mb or Wimax. Let me know if you are attach with any of them. Cheers

ha... i just went to the office in Olympia tower today to cancel my subscription after 3 months of hell. I have to say the service from them was really really bad. Every time i call them to make a complain they will blame the signal, the moon the sky and the attitude is really bad. You will get a shock when you see their office in Menara olympia.. Now i have to wait for a month before i get my refund