QUOTE(McMac @ Aug 29 2008, 03:59 PM)
Anodize,
i have a friend who is using izzipro now and no plan to continue and will switch to other broadband service. i was thinking to get his modem and subcripe to izzione or izziyou and make use of that modem. i did call izzinet to check and support person said cant use that modem as their system will keep the utid and that modem will not allow to continue once subcription expired. however, when i call technical person, he said can use.
can u check for me about this? i'm planning to get a izzione or izziyou within this 2 months and planning buy his modem and use for my acc.
btw, what is the current promotion that going now? interested in izzione and izziyou only. my friend get 1 month subcription free but until now (11 months) still not reflected in his acc and that's why he want to change.
thank you.
Yes. you can use the modem. If its not a refund, the modem belongs to him and if the his package ends, he can sell his modem to you. and you can use his account ID and password to log in and top up using credit card where the charges are RM88 a month or cheaper if you top up a whole year. However, if you wish to get a cheaper package, go for izzione 12 months package where the fee is only RM66 but it will be RM88 when the promotion year ends. If you don't understand what i mean, give me a call, we can come out yam cha and explain to you in detail.
QUOTE(Alphawolf @ Aug 29 2008, 04:02 PM)
guys, i've being using izzi for 10 months now, and i had discovered that the technical service is very bad (they almost never picked up the phone), and also, it's very slow in certain areas (like Damansara).add to that, it's not the cheapest
i would switch to another service once my contract runs out..
my 2-cents worth..
Lol... what sort of technical service are you looking at? Yes... certain areas are slow... and thats why i offer test run at customer's place before they purchase it. Maybe you can name some that is cheaper and please compare an apple with an apple.
QUOTE(Goneraz @ Aug 29 2008, 04:14 PM)
ha... i just went to the office in Olympia tower today to cancel my subscription after 3 months of hell. I have to say the service from them was really really bad. Every time i call them to make a complain they will blame the signal, the moon the sky and the attitude is really bad. You will get a shock when you see their office in Menara olympia.. Now i have to wait for a month before i get my refund
I can't give any comments about their staff as i have no problem dealing with them. Maybe is because i have a better way of communicating with them.... hehehehe