I had a bad experience with AndrewEstore today. Bought a unit of Huawei/mobily B683 wireless router from the shop at Sunway 2 days ago. Found out that the external antenna port is not working and firmware was not the latest. Brought it back all the way to the shop at Sunway and was rudely turned away by the sales lady, saying that's just a sales office NOT a service center. I ask her "where is your SERVICE CENTER?" , she can't answer that. Was to follow procedure and I cannot just walk in to the shop for warranty claim. She told to write an email and send them screenshot of my problem. She even refused to accept the router which I had brought there with the receipt. What a ridiculous after sales service.
Andrew (if your name is really Andrew), I have sent you an email of my problem. Pls get back to me as soon as you can.