The area outlined by the red line in the picture indicates the part on the screen that is not responsive to touches.

Most probably is software problem.

Y this thing happened??anyone can help??can claim to warranty??



Attached thumbnail(s)

You are the third person come across this problem.
Any expert can solve it? Plx help ..

Where did u buy it? From who and what FW? Yup, 3rd person with similiar case.

Did you read the guide line of b4 buying the phone.

Always check b4 purchasing.

what guide line there?

firmware 1.1.1......upgrade to 1.1.2........after upgrade n used it after a a week then the phone got problem.......

Ya la brader, what guideline? How to know the iPhone will go crazeh after purchased it?

---

Added on January 26, 2008, 12:49 amFrom where did u get the iPhone? Any physical damage i.e. dropped, wet etc?

This post has been edited by aRRrgghh: Jan 26 2008, 12:49 AM

lmao, he doesnt even had an IPHONE to give silly comment here ..

when did this unfortunate incident happened? when you bought it or just out of the blue?

does iPhone in Malaysia have warranty??

Of course no warranty!The warranty is void once you jailbreaking your IPHONE!!!

even if u not perform jailbreak it got no warranty. it is not officially available in malaysia. Thus it is not covered by warranty. It isn't like the international warranty that comes with other apple products.

but maybe still can claim from apple US. but remember though that the warranty is partially covered by AT&T and Apple (US iPhone), so if the phone isn't intended for use with the contracted network under the contracted plan, the iPhone is not necessarily covered Apple / AT&T warranty. But still can try to send for warranty. Maybe there's a chance.

Not actually void. you always can restore it to original state before send to warranty. sad,iPhone warranty is not international. So,you had to sent back to US. All this is the bad purchasing iPhone now. Anyway,no risk no gain.

As LaskarCinta mentioned,warranty is partially covered by AT&T and Apple (US iPhone), so the actual procedure for claim warranty still a blur.

This post has been edited by feizaiII: Jan 26 2008, 01:39 PM

There is a soft-method you can try which involves editing the General settings plist file to increase the touch sensitivity of the screen. More details on that if you're interested, PM me

anyone can help me??????can i claim from us apple???

just google on how to increase the screen sensitivity. Or u can pay 1 of the pros in here to do it for u.

anyone can help me...willing to pay

you can try this
http://modmyifone.com/forums/showthread.php?t=2345

Just for those who are interested to get an iPhone now:

The warranty period for iPhone purchased in Malaysia is 1 WEEK ONLY.
I repeat: 1 WEEK.

So think twice/thrice before you put your money into the bucket.

there is some reports (even in the US) that the partial of the screen could become like that (unresponsive) can't remember where i saw this complaints, could be this :---- http://discussions.apple.com/category.jspa?categoryID=201

good luck

you may want to try to restore the phone and unlock it again.

As long as it's not the whole screen freezing or even when shutting down, the RED slide can't be slide, there is still hope. Just uninstall and reinstall the summerboard. IF u have a long of applications installed and can't do this as you will not be able to see thhe installer after yor uninstall the summerboard. Then, the only solution is the restore and jailbreak the iphone again. Wipe out the corrupted summerboard.

is it posible to be repair or its all about the software problem???anyone can help me.......anyone want to repair my iphone???

frank speaking irman. if you cant fix your iphone, i suggest you rip it apart and sell it as spare parts. the MOST you rugi is perhaps 10%. just go and buy another iphone. solves all your nightmares.


don't sell it here though. sell it on ebay.com (not ebay.com.my) on international market. if you need tips on that, pm me! good luck irman

found it...
Major iPhone problem - Dead screen sensors!

seems like it could be the hardware problem
Link

Same boat as IRMAN...

I really dunnow how this could have happened... barely got to use mine then this happened.

EDIT: So distraught I forgot to ask what I wanted to post here for in the first place...

Anyone knows where to source for a replacement screen...

Second hand also nvm as long as it works... if its cheap I don't mind giving a shot... too expensive migh not be worth it coz I don't think I'm willing to risk it all on a long shot, high risk and no money back attempt

This post has been edited by aaronpang: Feb 14 2008, 10:10 AM

I can assist to get iphone LCD. the price is RM750.00 including shipping.

ts actually bought this from lelong member and for sure i can tell is..

this handphone 100% screen faulty ,im very sure about it, alot of people facing this problem already.

buy yourself another phone man...dont think about it,use it as spare part.

found this
Link
maybe can give it a try?

This post has been edited by c_calvin: Feb 14 2008, 12:46 PM

Not much info available for now, but the culprit maybe due moisture from the stories of others. Why dont the owner try to recall what might have resulted in that? Like, maybe kept the phone in the pant while jogging/walking under hot sun? The sweat might be the reason.
This might help others to avoid the damage.

Yeah I've carried it around in my jeans... but no exposure to moisture... mainly I've got car keys and coins. There was a small scratch on the screen from carrying in my pocket but that didn't seem to cause any immediate problems.

Everything continued to work until recently... I had the iPhone docked and connected to wifi and halfway installing a package the screen stopped working

halfway installing a package the screen stopped working
This might be the culprit?

Side note, it doesn't need water spills or rains. Sweats could vaporised through the jeans too.

so what i have to do now.....any other method i can do to repair the iphone or rip it apart and sell it as spare parts.

You are very sure it's not software/firmware error? Then if you're comfortable with dismantling your iPhone, might as well you get a replacement LCD to fix it instead of selling it as spare parts? But how are you sure that which part is the faulty part if you want to sell it as spare parts?

For my case is there a replacement LCD under RM400?

I don't mind giving it a shot...


edit: I've read this link http://discussions.apple.com/thread.jspa?messageID=6523266 and it seems a lot of folks are having problems with the iPhone screen...

I think the iPhone LCD is prone to happen...

This post has been edited by aaronpang: Feb 18 2008, 01:23 PM

I think you'll need a replacement screen instead of LCD cause your digitizer is the problem.

I have not seen any replacement screen under RM400 shipped to MY.

If you managed to find, you could share it here.