The area outlined by the red line in the picture indicates the part on the screen that is not responsive to touches.

Most probably is software problem.

Y this thing happened??anyone can help??can claim to warranty??



Attached thumbnail(s)

You are the third person come across this problem.
Any expert can solve it? Plx help ..

Where did u buy it? From who and what FW? Yup, 3rd person with similiar case.

Did you read the guide line of b4 buying the phone.

Always check b4 purchasing.

what guide line there?

firmware 1.1.1......upgrade to 1.1.2........after upgrade n used it after a a week then the phone got problem.......

Ya la brader, what guideline? How to know the iPhone will go crazeh after purchased it?

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Added on January 26, 2008, 12:49 amFrom where did u get the iPhone? Any physical damage i.e. dropped, wet etc?

This post has been edited by aRRrgghh: Jan 26 2008, 12:49 AM

lmao, he doesnt even had an IPHONE to give silly comment here ..

when did this unfortunate incident happened? when you bought it or just out of the blue?

does iPhone in Malaysia have warranty??

Of course no warranty!The warranty is void once you jailbreaking your IPHONE!!!

even if u not perform jailbreak it got no warranty. it is not officially available in malaysia. Thus it is not covered by warranty. It isn't like the international warranty that comes with other apple products.

but maybe still can claim from apple US. but remember though that the warranty is partially covered by AT&T and Apple (US iPhone), so if the phone isn't intended for use with the contracted network under the contracted plan, the iPhone is not necessarily covered Apple / AT&T warranty. But still can try to send for warranty. Maybe there's a chance.

Not actually void. you always can restore it to original state before send to warranty. sad,iPhone warranty is not international. So,you had to sent back to US. All this is the bad purchasing iPhone now. Anyway,no risk no gain.

As LaskarCinta mentioned,warranty is partially covered by AT&T and Apple (US iPhone), so the actual procedure for claim warranty still a blur.

This post has been edited by feizaiII: Jan 26 2008, 01:39 PM

There is a soft-method you can try which involves editing the General settings plist file to increase the touch sensitivity of the screen. More details on that if you're interested, PM me

anyone can help me??????can i claim from us apple???

just google on how to increase the screen sensitivity. Or u can pay 1 of the pros in here to do it for u.

anyone can help me...willing to pay

you can try this
http://modmyifone.com/forums/showthread.php?t=2345

Just for those who are interested to get an iPhone now:

The warranty period for iPhone purchased in Malaysia is 1 WEEK ONLY.
I repeat: 1 WEEK.

So think twice/thrice before you put your money into the bucket.

there is some reports (even in the US) that the partial of the screen could become like that (unresponsive) can't remember where i saw this complaints, could be this :---- http://discussions.apple.com/category.jspa?categoryID=201

good luck