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> refund case against ngbh

nate_nightroad
post Jan 23 2008, 12:16 PM, updated 18y ago

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i reli dont wanna accuse ngbh or bring the case up here,but he gave me no choice..

see the story is like tis,a few weeks ago i bought a remote control for pc from him...he told me that this remote control can be used as a mouse replacement,hence i bought from him at rm65+rm5(delivery)=rm70

after i made payment,the item was delivered the following day..i tested the remote control and i found out tat it cant act as a mouse replacement, i pm him about how to use as a mouse replacement...he ignore my pm a few times and then later he told me tat the remote control cant be used as a mouse replacement!!

i ask for a refund,he said ok but the refund is only rm65,which i have to accept hardly but i didnt wanna quarrel with him..he told me i have to return the item 1st before he will refund,and the delivery charged is paid by me,which i'm find it hard to swallow again i dont wanna quarrel with him and i accept it..

i post back the item on 15/01/08 and i checked,the item was delivered 17/01/08...i pm him if he received the item and start the refund process,he ignored my pm..i pm him a few times and he ignore my pm as well...then on 21/01/08 i sent him my ultimatium pm stating tat if the money wasnt in my bank acc on 23/01/08 i will open a thread here...again the pm was ignored

today is 23/01/08 and no reply pm from him and no money has been bankin into my bank acc...well,he left me with no choice but to open a thread here...

see when i was buying item from him,his pm was fast but when i ask for a refund,pm ignored and no reply from him....

fellow forumers,u be the judge pls...

date error,adjusted

This post has been edited by nate_nightroad: Jan 23 2008, 12:28 PM
lehteck
post Jan 23 2008, 12:38 PM

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WHy don't you just call him?smile.gif

It's easier lo.

And do you inform me him about this thread?smile.gif

Typing error...sorry:P

This post has been edited by lehteck: Jan 23 2008, 12:46 PM
nate_nightroad
post Jan 23 2008, 12:43 PM

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QUOTE(lehteck @ Jan 23 2008, 12:38 PM)
WHy don't you just call him?smile.gif

It's easier lo.

And do you inform me about this thread?smile.gif
*
hm...why dont he come here and explain y he ignore all my pm?

no i dint inform u but i did pm him...let's hope he dint ignore it
ngbh
post Jan 23 2008, 01:02 PM

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QUOTE(nate_nightroad @ Jan 23 2008, 12:43 PM)
hm...why dont he come here and explain y he ignore all my pm?

no i dint inform u but i did pm him...let's hope he dint ignore it
*
last receive pm from him

buyer answer will be send back
and we promise refund the product cost RM65 after we received the original package

will check out the office, about this parcel
it is received the parcel from buyer .

and hope sold attach some document of together with return parcel.
otherwise we also dun know the parcel why there send back.

today office is close.

what we promise it is always valid.

This post has been edited by ngbh: Jan 23 2008, 01:18 PM
nate_nightroad
post Jan 23 2008, 01:13 PM

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QUOTE(ngbh @ Jan 23 2008, 01:02 PM)
This topic has been deal with him

he want the cheaper version,
and the cheaper version dun have the feature of the mouse

anyway, already given him the address,

ask for send back.
and refund the product cost RM65
*
i did ask u about the availability for more expensive,older version and u said tat it is out of stock and the factory dint produce them anymore...u also told me tat the rm75 has onli glow in the dark button feature other than tat it is the same with the rm65

i have prove of pm to prove tis....

how's the refund going?
vikingw2k
post Jan 23 2008, 01:15 PM

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From: KL(Wangsa Maju) , Seremban 2



QUOTE(nate_nightroad @ Jan 23 2008, 01:13 PM)
i did ask u about the availability for more expensive,older version and u said tat it is out of stock and the factory dint produce them anymore...u also told me tat the rm75 has onli glow in the dark button feature other than tat it is the same with the rm65

i have prove of pm to prove tis....

how's the refund going?
*
Could you paste the PM log here so that we can have a better picture of what happened?
nate_nightroad
post Jan 23 2008, 01:25 PM

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QUOTE(vikingw2k @ Jan 23 2008, 01:15 PM)
Could you paste the PM log here so that we can have a better picture of what happened?
*
there goes the loooooong pm:

QUOTE
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bro,i heard tat u sell those pc remote controller?

can direct me to ur sales thread or provide me with the info about the remote controller?

thanks man


hi there =)

http://www.lelong.com.my/Auc/List/2007-12DSale9063468.htm


hey bro,is tat remote control reprogrammable?also can the remote control be used as a mouse replacement?


yes bro, it can be used as a mouse replacement. Our latest version is non-reprogrammable though... but the preset keys do have a mouse preset as well =)


how much are u selling it?


RM75 thumbup.gif


bro cod at where and if postage to cheras,how much?
Add RM 6 for shipping

PBB ACCOUNT DETAIL
ng boon hong
4-8022429-13

RHB BANK
NG BOON HONG
11437000073800

maybank acc.
114235756803
wong fong chen

CIMB acc.
Ng Boon Hong
1428-0066883-52-8
thank you for the reply...before i made my decision,how long is the warranty and how to claim in case of broken?

does the remote control work with vista?


Hi

the warranty will be 3 month
1 to 1 exchange

broken ? if u dun drop, it can not be broket.

it work with vista

TQ
y not we deal at rm80 plus postage to cheras?deal?



so sorry, not able to do that
i saw at ur thread tat u r selling it at rm65 but rm75 for me?please clarify


oh, my thread is indeed selling at RM75. Btw bro, our old revision is sold out, the new batch does not come with Glow In THe Dark Keys... which is why its RM65 now icon_rolleyes.gif
so now u r selling me the rm65 or rm75? other than glow in the dark keys,wat r the diff between the rm65 and rm75?

so now wat's the total including shipping?


RM70 including shipping =)


payment made,please check and verify...let me know the consignment number too..


hi there,

please provide details below.

Name
Address
Contact number
Email address
Quantity:
Which bank did you transfer :
Total Amount Transferred :
Attachment of your banking details (cash deposit / internet fund transfer)
Time and Date of transfer (IMPORTANT ) :


Name : censored
Address : censored
Contact number : censored
Email address : vc_stargazer@yahoo.com
Quantity : 1
Cash Deposit,trace no:8752
time and date : time15.25 date 07/01/08
Which bank did you transfer : Cimb
Total Amount Transferred : rm70.00

if u need the attachment,please leave ur email add so tat i can send it to u..


its alright, i only need the time/date most importantly to trace the transaction =)


confirm the transaction with me and let me know the consignment number pls...can u post it tomorrow?


no worries bro, i will update you on the consignment number once i have it =)


bro,i've received the item but how do i make the remote control's cursor as a mouse?


hi, you need to press the mode button to switch profile. The remote has 3 built in profile, 1st is the media center control, 2nd is the mouse control and 3rd im not really sure, will confirm that later. Pressing the mode btn switches the profile.


bro,i tried every button but also cant switch the profile/mode....can u pin point the exact key to switch the profile/mode of the remote control?


hi bro, sorry for the mistake i made, apparently the new version isnt able to function as a mouse now. I will perform a full refund if you want to, or if you would prefer to keep the remote, then you will have an RM5 rebate on your next purchase with me notworthy.gif


too many bad news today cry.gif cry.gif cry.gif
will be old version be available?if so,when?

if the old version is not available, refunding means i will have to post the item back to u,who will pay for the postage fees?


postage fees, for sure paid by ur sites.
can u confirm with me whether or not tat old version of remote will be available?



old version already stop production.
i will have to choose for a full refund then...rm70 rite?

my cimb acc:
censored

censored



once we received the product

we will refund to u , RM65, product cost only


ur address pls...



LPS Technology
38a, jln ss2/66
47300 petaling jaya
selangor.
names and address is censored...pls understand


Added on January 23, 2008, 1:29 pm
QUOTE(ngbh @ Jan 23 2008, 01:02 PM)
last receive pm from him

buyer answer will be send back
and we promise refund the product cost RM65 after we received the original package

will check out the office, about this parcel
it is received the parcel from buyer .

and hope sold attach some document of together with return parcel.
otherwise we also dun know the parcel why there send back.

today office is close.

what we promise it is always valid.
*
u dint give me any document or resit bout it..

i could give u the consignment number to prove tat parcel is sent by me..u dint take the initiative to reply my pm and ask me...u drag the case so long time and now u want to blame me?

btw i did notify u tat the item is post back to u and even notify u tat the item will be delivery within 3-4 days....

This post has been edited by nate_nightroad: Jan 23 2008, 01:29 PM
ngbh
post Jan 23 2008, 01:54 PM

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From: KL



RM65 will be transfer to u ,
once we confirm received ur parcel

this is our promise

today office is close
all the stuff switch off handphone.
not able to check for u

you can close the topic at there

or

i can return to u RM65 now, for u close the topic
but if i never recieved the parcel by tomorrow

i will create another topic at here.

please let me know your choice.
much much respect.





This post has been edited by ngbh: Jan 23 2008, 01:55 PM
jack7155
post Jan 23 2008, 02:10 PM

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From: Pontian Johor




this seller has been quite responsible. thats all i can say. may your dispute ends here.
ngbh
post Jan 23 2008, 02:18 PM

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From: KL



QUOTE(jack7155 @ Jan 23 2008, 02:10 PM)
this seller has been quite responsible. thats all i can say. may your dispute ends here.
*
TQ,

just manage wake up one of the stuff from the branch

he told me already received ur RC

and the Refund RM65 to your CIMB has been done.

please check it out.


Thanks you.
nate_nightroad
post Jan 23 2008, 02:29 PM

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QUOTE(ngbh @ Jan 23 2008, 02:18 PM)
TQ,

just manage wake up one of the stuff from the branch

he told me already received ur RC

and the Refund RM65 to your CIMB has been done.

please check it out.
Thanks you.
*
fund received....thank you...i wish i dint do start a thread right here...

topic closed...
super macgyver
post Jan 23 2008, 02:29 PM

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next time if u got anything need to send to ngbh or others forumers at PJ, u can bring to cheras to me, i sumtime got drop by PJ & so i can help u past to him, save ur courier fees lor. icon_rolleyes.gif

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